Unexpected Credit on my account?

GSpiff

GSpiff

Member
Have a 7 night/8 day vacation booked for August 5-August 12 at CBR for my wife, son and I. This being my son's first trip and seeing how he loves pirates, after booking the trip I called Disney to see if they had any standard pirate rooms available to upgrade to, and much to my surprise they did. So I paid the extra money to have the room upgraded, received my confirmation by email and mail that the changes were made, etc...Now tonight I look at my itinerary and see "credit/refund by 6/21" and it's the same amount I paid to upgrade my room last month.

I want to call and find out what the story is, but can't tonight because the upgrade was a surprise to my wife and son, so I don't want them to hear me talking about it on the phone. Am I being given an excellent anniversary present by Disney and being given a free upgrade, or am I about to lose my upgrade? I never received any notice saying there's been any changes to my room.

Thanks!
 
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GSpiff

GSpiff

Member
Original Poster
Glad I called, turns out Disney told me the Pirate room was available, billed me for it, sent me an invoice, and never booked it for me. Called up, was told that no pirate rooms were available, but after a few minutes on hold, one became available. Magic!
 
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