TWO RESTAURANTS GOING DOWNHILL

gsansone

Member
Original Poster
Just spent 6 days at WDW and overall was absolutely shocked and disgusted by the food prices. Completely outrageous. No matter how good a meal may have been, it was never justified by the price. No meal was worth what I had to pay. Even some of the waiters would give me advice on what to order and what not to order to save money. Let's just say there were many snarky comments from the staff that indicated their acknowledgement of the insane food prices. But there were two dining experiences that really caught my attention in a bad way.
1. California Grill. I have been to WDW about 14X in the past 16 years and dined at CG about 8-10 times. It was always a special place to eat and among the best meals you could find anywhere on site. Service, too, was impeccable. I haven't dined at CG since they went to a price fix menu a few years ago and I was especially disappointed. Our server was very friendly and took care of us very well, but now we're picking an app, entree and dessert. No creativity. No mix and match. And $89 per head. $89 bucks a head. I typically don't eat dessert (only coffee) but this time I paid for it, so I had to order it. I did find a few items to select, but they probably wouldn't have been my first choice had there been a full menu. Waiter told me that the menu will change seasonally, and that's great, but I told him: I don't care what you tell me -- the quality is NOT the same. My steak arrived room temperature. I felt like I was dining at a wedding, and not a high end restaurant. There's all sorts of reasons I could imagine for this change (chief among them, more predictable, efficient cash flow with less stress on the kitchen, and faster turnover), but it's not worth it anymore. Don't see myself going through that again. I am paying top dollar and have a limited selection. No thanks.
2. O'Hana. It's been several years (pre-Covid) since I've dined at everyone's favorite all-you-can-eat Hawaiian bbq. I used to love the mai tais and the hot meats on skewers from the grill pit. It's ALL GONE. The mai tais used to come in a big round tiki glass with a pineapple wedge, and now it comes in a water glass with a small lime slice. Plus, they're not even good anymore. The BBQ is now behind glass like an open kitchen, cooks in white coats and the food is served in bowls and skillets. Totally stinks. Meat isn't nearly as hot, variety is not there (way too much emphasis on wings) --they used to have pork, chicken/turkey, beef, shrimp, now it was chicken, beef, a bowl of shrimp and wings. I really feel for all the Disney waitresses (they put up with a LOT), but our server was just going through the motions, and when I said to her, "Did you guys stop doing the skewer thing?" she just snapped back, "Yes, I will get you some more wings." Totally homogenized. Character and vibe gone. I don't need to look at cooks with meat thermometers in their sleeve pocket behind glass. I loved the Hawaiian dudes cooking skewers over an open flame. Another Disney classic totally ruined and off my list.
 

christine7257

Well-Known Member
Sorry to hear you didn't enjoy your meals. Were there any bright spots? Relative to the two you highlight, I've never been to O'Hana so have no commentary there. California Grill ... wish they allowed a la carte ordering vs. the prix fixe but I get it. People ordering a dessert only and holding a table for 2+hours ruined it for us.
 

Jon81uk

Well-Known Member
In 2016 when we went to 'Ohana and they used the skewers it was still only chicken thigh, beef and shrimp from the skewers, plus wings as an appetiser. Don't think they've served pork in a very very long time?

At Cali Grill I think the prices meant it was $80+ for three courses anyway, so many people came for dessert only, taking up a table during fireworks. Thats why they went to Prix Fixe. Only other solution might have been a more broad minimum spend per person?
 

The Colonel

Well-Known Member
I find Cali Grill hit and miss these days. Last time I went it was meh, the time before was wonderful. But the trend in quality is downward. It was never a good value, but at least it was kind of special. Not lately.

I never liked Ohana. I'd rather eat at Captain Cook's.
 

Phonedave

Well-Known Member
I have been saying this about almost every single WDW TS location for the last four to six years. Some have gone down, and come back up, and gone down again. Brown Derby is the WDW sine wave of quality.

However, ALL prices are out of control. I have been saying this over and over again as well. Even considering theme park pricing, or captive audience pricing, or whatever you want to call it (OK, type your comments about the price of a hot dog at an MLB ballpark, I'll wait).

I go into WDW expecting to pay more than what I would pay at an independent, local, restaurant, where competition is robust. I also expect the food to be not quite as good, seeing as WDW has to be able to churn out 100's of covers a night at each location.

However prices have shot up while food quality has dropped off a cliff. So much so that I don't enjoy most WDW TS places anymore. Not I don't enjoy them for the price. I just don't enjoy them - period full stop. Mediocre food, in an unpleasant atmosphere, and with limited, simplistic menus. There are SOME hold outs, but they are slowing eroding as well.

And now my standard PSA: The restaurant mentioned by the OP is a Polynesian themed place, named 'Ohana (as in family). It is not an Irish pub (O'Hana) nor is it possessive (Ohana's)
 
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gsansone

Member
Original Poster
Sorry to hear you didn't enjoy your meals. Were there any bright spots? Relative to the two you highlight, I've never been to O'Hana so have no commentary there. California Grill ... wish they allowed a la carte ordering vs. the prix fixe but I get it. People ordering a dessert only and holding a table for 2+hours ruined it for us.

No, I never said the food wasn't good. Aside from the cold steak, everything else was good. It's the prices and the lack of selection to eat however we want to eat that kills it.
 

Disstevefan1

Well-Known Member
Just spent 6 days at WDW and overall was absolutely shocked and disgusted by the food prices. Completely outrageous. No matter how good a meal may have been, it was never justified by the price. No meal was worth what I had to pay. Even some of the waiters would give me advice on what to order and what not to order to save money. Let's just say there were many snarky comments from the staff that indicated their acknowledgement of the insane food prices. But there were two dining experiences that really caught my attention in a bad way.
1. California Grill. I have been to WDW about 14X in the past 16 years and dined at CG about 8-10 times. It was always a special place to eat and among the best meals you could find anywhere on site. Service, too, was impeccable. I haven't dined at CG since they went to a price fix menu a few years ago and I was especially disappointed. Our server was very friendly and took care of us very well, but now we're picking an app, entree and dessert. No creativity. No mix and match. And $89 per head. $89 bucks a head. I typically don't eat dessert (only coffee) but this time I paid for it, so I had to order it. I did find a few items to select, but they probably wouldn't have been my first choice had there been a full menu. Waiter told me that the menu will change seasonally, and that's great, but I told him: I don't care what you tell me -- the quality is NOT the same. My steak arrived room temperature. I felt like I was dining at a wedding, and not a high end restaurant. There's all sorts of reasons I could imagine for this change (chief among them, more predictable, efficient cash flow with less stress on the kitchen, and faster turnover), but it's not worth it anymore. Don't see myself going through that again. I am paying top dollar and have a limited selection. No thanks.
2. O'Hana. It's been several years (pre-Covid) since I've dined at everyone's favorite all-you-can-eat Hawaiian bbq. I used to love the mai tais and the hot meats on skewers from the grill pit. It's ALL GONE. The mai tais used to come in a big round tiki glass with a pineapple wedge, and now it comes in a water glass with a small lime slice. Plus, they're not even good anymore. The BBQ is now behind glass like an open kitchen, cooks in white coats and the food is served in bowls and skillets. Totally stinks. Meat isn't nearly as hot, variety is not there (way too much emphasis on wings) --they used to have pork, chicken/turkey, beef, shrimp, now it was chicken, beef, a bowl of shrimp and wings. I really feel for all the Disney waitresses (they put up with a LOT), but our server was just going through the motions, and when I said to her, "Did you guys stop doing the skewer thing?" she just snapped back, "Yes, I will get you some more wings." Totally homogenized. Character and vibe gone. I don't need to look at cooks with meat thermometers in their sleeve pocket behind glass. I loved the Hawaiian dudes cooking skewers over an open flame. Another Disney classic totally ruined and off my list.
This is so true for many things in WDW and the folks who notice it are the folks who have visited repeatably over the years.

Sad but true. :(
 

Prince-1

Well-Known Member
No meal was worth what I had to pay

Sorry that you had a bad experience but all the prices are posted online and on the menu so you had an idea of what you were going to be paying ahead of time. If the prices were to high then you should have gone to more inexpensive restaurants. But yes, Disney's restaurants have definitely gotten way more expensive post covid.
 

Vegas Disney Fan

Well-Known Member
The problem is that if you listed all the restaurants that have gone down hill, it would take so much room you would use up all the memory. Instead list all that have kept their high quality: Tiffins in AK. That's it, continue on your regular schedule posts.
Sadly true, we’ve had very good luck with Liberty Tree Tavern over the years, the fish and chips for lunch or the traditional Turkey dinner have always been bright spots on our trips. Same with 50s prime time at HS, those are the only 2 restaurants I can think of though where we’ve enjoyed every meal.

I would have included 9 dragons on the list but they changed the menu and no longer make any of our favorite items so I doubt we’ll ever go back.
 
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Phonedave

Well-Known Member
Sorry that you had a bad experience but all the prices are posted online and on the menu so you had an idea of what you were going to be paying ahead of time. If the prices were to high then you should have gone to more inexpensive restaurants. But yes, Disney's restaurants have definitely gotten way more expensive post covid.

In a word, no. If the prices are that high, you expect a level of food, service, and ambiance. It is not as if the website says the food is going to be sub par, the staff not familiar with the menu and, for a special this evening we have a screaming 5 year old being ignored by their parents in sweaty graphic T's and cut offs.
 

Prince-1

Well-Known Member
In a word, no. If the prices are that high, you expect a level of food, service, and ambiance. It is not as if the website says the food is going to be sub par, the staff not familiar with the menu and, for a special this evening we have a screaming 5 year old being ignored by their parents in sweaty graphic T's and cut offs.

And none of that was mentioned by the OP. I mean if you are making up your own scenarios to prove a point up then at least be creative. The OP said that, " No matter how good a meal may have been, it was never justified by the price. No meal was worth what I had to pay" and my point is that no one made them pay anything as they should have known what the cost was going to be ahead of time. But thanks for the response.
 
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Hockey89

Well-Known Member
And none of that was mentioned by the OP. I mean if you are making up your own scenarios to prove a point up then at least be creative. The OP said that, " No matter how good a meal may have been, it was never justified by the price. No meal was worth what I had to pay" and my point is that no one made them pay anything as they should have known what the cost was going to be ahead of time. But thanks for the response.
And everything Phondave has mentioned, including the dude in the wife beater swimming shorts and screaming kids, has happened a bunch of times.... The 99 is embarrassed for the Yachtsman steakhouse costumers .....
 

Prince-1

Well-Known Member
And everything Phondave has mentioned, including the dude in the wife beater swimming shorts and screaming kids, has happened a bunch of times.... The 99 is embarrassed for the Yachtsman steakhouse costumers .....

Oh I know it has but the OP wasn't talking about rude people, annoying kids, bad waiters, etc. They were talking about the prices and that no food was worth what was paid.

The only restaurant on property that you can go to avoid all the nonsense is Victoria & Albert's.
 

Phonedave

Well-Known Member
And none of that was mentioned by the OP. I mean if you are making up your own scenarios to prove a point up then at least be creative. The OP said that, " No matter how good a meal may have been, it was never justified by the price. No meal was worth what I had to pay" and my point is that no one made them pay anything as they should have known what the cost was going to be ahead of time. But thanks for the response.
Did you read the OPs post?

In addition to the price, he mention that a server was "going though the motions" that the restaurant was comparable to eating at a wedding, the restaurant was "totally homogenized" and lacking in "character and vibe" and a steak "arrived room temperature"

All of this has nothing to do with how the menu and pricing is presented on the website.

Maybe he did mean that even if the service, food, and atmosphere was impeccable it would not be worth the price, but he specifically called out items that are not price specific.
 

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