Try dealing with the public on a daily, if not hourly basis!
People can be rude, demanding and whiny and you have to accommodate them through clenched teeth and bitten tongue, and yet a small handful of staff can be just plain inattentive. Generally, Disney hires competent and extremely patient staff.
It’s gotta be hard to put on a smile and be motivated after you’ve just served that very loud family that complains about all their food to try and get it for free just before their 3 loud kids knock over a tray of drinks and flood the bathroom toilets all while the tables surrounding them are walking out because you can’t take care of anyone else.
My first guess is they’re from my state, New York!
Some people feel a huge sense of ultimate entitlement because they’re spending lotsa money on this vacation.
That’s no excuse for being abusive.
I really have to put myself in their place and I’ve witnessed plenty of incidents like this and not just in restau-rants.
A smile, bring my food as I ordered and just check in a few times during the meal, that’s it.
That’s a 20% tip for doing what you’re supposed to and a little more. More than happy to do it.
A simple non-mathematic formula that seems to go a long way.
God bless ‘em all for dealing with us!
“Do you think the wizard will give me a heart?”