The image is likely taken of the Great Feast they offer, which kind of blurs the line of counter service/full service. If you order the Great Feast, you'll pick up any drinks you ordered and the appetizer salad at a numbered counter, and then a host/hostess will show you to an empty table and give you a little stand with a number. In about 10 minutes or so, another host/hostess will bring out the rest of your Great Feast on a large tray (likely what is pictured). While it may appear pricey (50 bucks), it serves a huge amount of food (huge salad, 4 slabs of ribs, 4 grilled chicken wings, dozen potato slices, 4 corn on the cobs, assorted broccoli and carrots) and easily feeds 4. I would recommend it if you have 3 big eaters or 4 members in your party - the food is delicious.