Theme Park Ticket Balances

[Shimmer73083]

Is there a way to check how many days are on the Disney Theme park tickets from home that were purchased at a Disney store? I went to the store and they told me guest relations at the parks was the only way to do it.

Thanks for your help!

Returning to the World in May!!! :wave:

 

[rangerbob]

Guest Services at the parks only.

 

[Michael Hall]

Guest services at the parks is what we do .

 

[CRO-Magnum]

This is part of the arrogance of Disney...

...which absolutely amazes and disgusts me! As a former cast member in Central Reservations I'm appalled that Disney doesn't provide a service enabling a person to look-up remaining days via the Internet. It would also validate tickets for people who purchase them from outlets other than Disney. Each ticket has a unique identifier. Adult tickets are already biometrically linked to one person, so there is no valid reason for not providing the service.

Does Disney not want you to know? Are they hoping you forget? Are they trying to keep the secondary market reigned in? Do they want to make sure people with counterfeit tickets are on-site before they realize they've been duped so they have no recourse but to buy new tickets? What's the deal?

 

[MissM]

As a former cast member in Central Reservations I'm appalled that Disney doesn't provide a service enabling a person to look-up remaining days via the Internet. It would also validate tickets for people who purchase them from outlets other than Disney.

It would also validate illegal sales of tickets and tickets being sold with partial days. Just because it's most likely linked to biometrics data doesn't mean anything to a newbie who's fooled into believing the ticket is valid for them to use because a website says so. MORE people would be scammed this way.

I do think it's inconvenient, sure but it's hardly the worst Disney offense ever.

 

[CRO-Magnum]

I agree it's hardly their worst offense...

It would also validate illegal sales of tickets and tickets being sold with partial days. Just because it's most likely linked to biometrics data doesn't mean anything to a newbie who's fooled into believing the ticket is valid for them to use because a website says so. MORE people would be scammed this way.

I do think it's inconvenient, sure but it's hardly the worst Disney offense ever.

...but given that Disney already has all the technology in place and for $50k could make this feature live on their web site, I cannot see why they don't.

Regarding the validation of illegal sales, actually a properly designed service would be preventative. I had this argument with Disney in the fall/winter of 2001. People would learn quickly through Disney and word of mouth to ask for the unique ticket ID before a purchase. They could then use the ID to validate the ticket. If it's been used (biometrically linked) they would know not to buy. Disney could link them right to the ticket page for the instant sale.

When this issue came up again in summer 2006 I was told by a Team Disney strategist they had defined the company position based on analysis: the best "cash flow position" for Disney was to warn people (which they do to some degree) but let the "fools who buy on eBay" show up and try to use the tickets. When the tickets don't work "what are they going to do? Go home? Of course not. They'll buy replacements and we'll give them a small discount." It's a cynical approach.

There are ways to get around the resold tickets issue but I'll keep that secret out of respect for Disney since it does violate their policy.