The Disney Store and Apple joining forces!

PoutyFace

New Member
No it won't, because it doesn't exist.
They don't even have a version to do that at the Apple stores, yet.

They are working on it, but it is down the road still.

Yes we will because we were told we aren't getting them for a while and probaly 6 months after the AS gets them. So we are getting them.

Well then, feel free to bump this post in 2012 when you get them.

Gosh is it 2012 already then?
 

kimmychad

Member
Ah but they are not greeters, they are concierge, and that is a real difference. The concierge is there just for you. Apple introduced that position only recently, after a lot of guest input. It's a dedicated go-to person who will get you where, or who, you need. It's sort of like the discussion in the other thread about the Pecos Bill new seating, though, it works for some and others don't like it.
Now, if there are multiple Specialists standing around a computer watching Youtube videos and ignoring you, that's totally a legit reason to be upset, but if the Specialists are all tied up helping people, what more do you want? My local store is packed to the brim with customers almost the entire day, so there is very little time to simply stand around and possibly ignore a customer. Usually, the Specialists are busy helping someone buy an iPhone, learn about a computer, or decide between two cases. It's not a matter of being understaffed necessarily, but simply a matter of supply/demand. We can't have a 1:1 ratio of customers to specialists, it's just not realistic. The concierge position was simply brought about to organize the process of getting the next available Specialist.

...Now, this is all coming from my point of view in my local store. Of course YMMV in your store. Maybe there are a few 'bad apples', so to speak. :ROFLOL:


my local verizon store does something very similar to this, a worker stands guard in the front, asks me what I need, tells me to log in to a console, then I'm called and I get to explain it all over again to someone else. funny how taking a number at the deli still works great.
 

Bluewaves

Well-Known Member
You also have to remember that Steve actually owns more of Disney than he owns of Apple, just something to keep in mind.

And no matter how crazy he is he does bring a quality mindset to the table something that Disney has needed for a while.
 

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Back
Top Bottom