I've only been there while waiting for an 'Ohana ADR. (A "Lapu Lapu" was on my Disney bucket list, so it worked out.) I wouldn't recommend it if you want a quiet, intimate experience as it's sandwiched between the noise of 'Ohana and the noise of the waiting area outside, with additional noise drifting up from the lobby below. However, if you just want a place to grab a drink and some light munchies, and if you prefer it to the other onsite lounges, then you can't beat the convenience. It's definitely not what you'd think of when you think "table service," though!