News Star Wars: Rise of the Resistance opening reports and using Boarding Groups at Disney's Hollywood Studios

[EPCOT-O.G.]

I realize that, speaking as someone who’s been fortunate to have been on this ride twice, I am speaking from a place of privilege. But, seeing the headaches involved in trying to successfully get on this ride I am reminded of this:

 

[DCBaker]

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10:45am and groups have begun being called.

 

[BlackCauldron]

Wait times at HS are off the hook right now. This is what happens when Rise doesn’t board - there’s not many other places for people to go. Capacity for this small park is also still much to high. There’s no reason that Star Tours should ever have a 45 minute wait on a Monday in September. Was here last Friday and today is markedly more crowded for some reason.

 

[BlackCauldron]

Still only called through group 8. Must be having continued issues.

 

[DCBaker]

No groups called for ~45 minutes. Last group called was 8.

ETA - groups have resumed being called at 12pm with group 9.

 

[Bocabear]

Is this really News/Rumors? Seems like this is just general daily discussion about how soon anyone can get on the ride...
Maybe this should be part of general discussion...

 

[wdwmagic]

Is this really News/Rumors? Seems like this is just general daily discussion about how soon anyone can get on the ride...
Maybe this should be part of general discussion...

Yes, it falls under "News/Rumors/Current Events"

 

[DCBaker]

"Once it came time to load into the vehicle, there was only one escape vehicle. The reason for only one car operation today at Rise of the Resistance is because one of the two elevators in the AT-AT room is not being utilized. We understand that the issue isn’t with the elevator itself, but with the vehicle positioning system.

Essentially, the positioning system is having difficulties transmitting data to confirm vehicle positioning. So while the operation of the elevator would be completely safe, the failsafe kicked in and essentially one “pathway” out of the two pathways used by the ride vehicles is not in use."

More noted below in the spoiler block -

Spoiler

"As you can see in our video below, multiple effects weren’t working and audio ques were missed, including that the Finn audio-animatronic wasn’t functioning and that Kylo Ren was, once again, in B-Mode. Also notable, was that extra ride vehicles were stationed throughout the attraction out of the ride path. It was the worst ride-through of Rise of the Resistance we’ve ever had, and we hope that Disney is able to come up with a solution for the attraction."

Rise of the Resistance Broken Elevator Effect (and More) Create Operational Nightmare at Disney's Hollywood Studios

Walt Disney World news, photos, and reviews! We provide you with daily news from the Walt Disney World theme parks and beyond

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[DCBaker]

2pm slots filled in ~5 seconds. Current groups called up to 19 (2 groups less than yesterday at this time).

 

[EPCOT-O.G.]

They’ll never do it, but if you fail to get a BG Disney should give you a Park Hopper for the day

 

[BlackCauldron]

They’ll never do it, but if you fail to get a BG Disney should give you a Park Hopper for the day

Runaway Railway has also gone down at least 3 times today. I’ve now waited for that for a total of 2 hours and still haven’t ridden. Between that and Rise, their downtime has caused inflated lines everywhere else. It’s a miserable day all around here and you can tell a lot of people are very, very cranky. But with no park hoppers, we are stuck here with inflated crowds and broken rides.

 

[EPCOT-O.G.]

Runaway Railway has also gone down at least 3 times today. I’ve now waited for that for a total of 2 hours and still haven’t ridden. Between that and Rise, their downtime has caused inflated lines everywhere else. It’s a miserable day all around here and you can tell a lot of people are very, very cranky. But with no park hoppers, we are stuck here with inflated crowds and broken rides.

That sounds awful. If I were there now I'd have to think long and hard about visiting HS. I'd guess I'd rank the park experiences as follows based on reliability issues: 1) MK, 2) EPCOT, 3) AK, 4) Lounging at a relatively empty and tranquil resort, 5) HS.

On a side note, I love your screen name. I did not get into that story until after I missed the theatrical release (when I played the Sierra video game). We visited WDW a year or two later and asked a poor CM in a Kodak photography store if they had it on VHS, or when it might be coming out. I still remember him calling a bunch of numbers to find out this information. I was like 9, I knew no better. I still feel for him, trying (vainly! - it wouldn't receive a release until 1998). Still enjoyed eating at Gurgi's.

 

[PolynesianPrincess]

This is making me super anxious about our trip next week. We booked DHS on a weekday hoping it wouldn't be as crowded as the weekend but it appears its still busy during the week. the long lines coupled with no FP and reduced hours and most people aren't even going to be able to do half the things they want to do. Thinking our DHS day we will take a midday break!

 

[Unbanshee]

That sounds awful. If I were there now I'd have to think long and hard about visiting HS. I'd guess I'd rank the park experiences as follows based on reliability issues: 1) MK, 2) EPCOT, 3) AK, 4) Lounging at a relatively empty and tranquil resort, 5) HS.

The more things change, the more they stay the same

Don't Visit Disney's Hollywood Studios Right Now

We discuss what a day at Disney's Hollywood Studios looks like right now, crowd levels and trends, and why we think you shouldn't visit right now

blogmickey.com

 

[gerarar]

I’ve been saying it for weeks now — the missing audio cues and soundtrack leading up to the big reveal is probably the worst thing that could happen to Rise. It’s really the only thing that a B-mode can’t fix, so that should honestly be a priority to fix. Really sad to see it still present after almost a month of plaguing various ride-throughs.

 

[SirLink]

So how long do you think it to get ROTR back on track so to speak. How do you fix an attraction like this?

 

[EPCOT-O.G.]

Disney chose a very conservative approach to the safety of its employees back in March in every single part of the company. Those rules prevented anyone from entering any building during the shutdown except roles deemed essential such as security. That included all of the attraction buildings, construction sites, all of their office buildings around the US, etc.. In fact, most of the office space is still under those restrictions. Those constraints didn't start to loosen until June when they were preparing the construction and installation of all the distancing equipment thoughout the property in advance of the re-opening. Most of the Imagineering and construction teams were not back to work at that time and only started coming back in August.

I understand this. I wonder if Disneyland will be using this downtime to work on these issues. What's worrisome is it seems these issues stem from the connectivity between the ride vehicles and the various systems (I still remember the thoughts that it was cell phones causing interference). Once shutdown, it seems like it takes at least an hour to get back up and running.

 

[Unbanshee]

Really bad day for Rise today

Rise of the Resistance Broken Elevator Effect (and More) Create Operational Nightmare at Disney's Hollywood Studios

Walt Disney World news, photos, and reviews! We provide you with daily news from the Walt Disney World theme parks and beyond

blogmickey.com

 

[BlackCauldron]

In interrogation and ride broke. Dumping the line now.

Abysmal day here With multiple ride malfunctions.

I will be visiting guest services. This day has been an all around joke.

edit - they gave us “fast passes” to get back on the ride, but with all the issues this park has had today, that’s not enough. Without the ability to park hop, everyone is just stuck here to “deal with it.”

 

[kingdead]

So basically you just got to do a very long preshow, right? Blah.

I wonder if the whole interrogation room thing was a good idea--it seems like a lot of people are getting booted out at that point, so your last memory of the ride is being stuck in "enemy territory," so to speak. How do they break character to get you out?