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Shutting down standby for lightning lane
- Thread starter Phroobar
- Start date
Rich T
Well-Known Member
I think it’s yet another reason to go anywhere but Disney.
Homemade Imagineering
Well-Known Member
Similar thing happened to me at Rise an hour before the attraction closed at 9:00pm. Reopened 30 minutes before closing without Standby
TrainsOfDisney
Well-Known Member
Should be an illegal practice to be honest.
shambolicdefending
Well-Known Member
The idealistic side of me thinks it's probably just the result of an operational quirk they haven't worked out with Lightning Lane yet, so their capacity isn't balanced out right all the time. The Cast Members actually making these decisions probably have little or no direct interest in LL revenue.
That's my idealistic side talking...
D.Silentu
Well-Known Member
Yes, and they have created this blatantly miserly situation where they are obligated to the customers who pay the most. Sure, the ride may have had a two hour wait, but that's fairly common as Disney is aware. Lightning Lane, if it must exist, should be an all or nothing system. With individually priced E-ticket's, we're really just a step away from returning to ticket books, albeit with a staggering gate fee included. Looking back I feel a little silly thinking on how indignant I was when they introduced tiered pricing based on certain days.
Professortango1
Well-Known Member
They did that when I visited MK before COVID. They had Seven Dwarves Mine Train switch to Fastpass only for the evening following a shut down.
Rich T
Well-Known Member
The non-Lightning Lane guests paid admission to DCA with the understanding that they could ride RSR via standby.
Disney keeps making terrible design and management decisions, and it’s always the park experience that suffers.
DrAlice
Well-Known Member
Exactly. None of the people in line are "non paying customers". This whole system is ridiculous. Cutting off the standbys line will push more ppl to buy a lightning lane, which will exacerbate this problem. At what point does Disney just decide to eliminate standby altogether?
Frogs in a pot....
Jon81uk
Well-Known Member
Pretty sure this happened with Fastpass+ too. When there are too many guests returning with a FP then they either take 99% of guests from FP/LL and therefore standby slows to a crawl or just stop taking standby altogether.
In one respect closing standby is better than slowing to a crawl as at least you know you won't ride, insted of spending hours stood in a line that isn't really moving.
In one respect closing standby is better than slowing to a crawl as at least you know you won't ride, insted of spending hours stood in a line that isn't really moving.
The thing is there isn't any state laws against any of this. It is just theme park policy. No matter how unfair it is, there is no third party regulation handling this situation. Disney can do what is in the best interest of the park regardless of show quality or customer experience.
TrainsOfDisney
Well-Known Member
Yes and no. Attractions are advertised as part of the ticket purchase. There is a natural disclaimer that attractions may not be available due to unforeseen circumstances.
It’s definitely bad guest relations. And it’s getting close to a legal issue, if not already there. Just my thoughts of course, would be interesting to know more from an actual legal expert.
Disstevefan1
Well-Known Member
Help me understand.
Genie + can only be purchased day of (AND are limited?) to a specific # per day.
Individual Lightning Lane, also limited to a specific # per day.
Now they are closing the standby lane if the lighting lane gets too long.
So the poor unfortunate folks who did not (or could not) get Genie + or ILL, now in some cases, can't even wait on standby?
Genie + can only be purchased day of (AND are limited?) to a specific # per day.
Individual Lightning Lane, also limited to a specific # per day.
Now they are closing the standby lane if the lighting lane gets too long.
So the poor unfortunate folks who did not (or could not) get Genie + or ILL, now in some cases, can't even wait on standby?
Rich T
Well-Known Member
Yep! Isn’t today’s Disney just one big magical pile of enchanted dream wishes?
lazyboy97o
Well-Known Member
The CYA is not just for unforeseen circumstances. There’s no guarantee of anything being available and the disclaimer is written that you are only getting admission into the park itself, not any of the individual offerings within.
TrainsOfDisney
Well-Known Member
True. But wasn’t there some weird legal reason Disney couldn’t use both lawns for cupcake parties at the MK? One of them had to be available for regular guests?