Security splitting up families / groups at entrances

[TrainsOfDisney]

I know there’s been some who don’t like my criticizing of security but this was indeed the exact example I’m talking about. Guests should not be seperated based on disabilities, strollers, or any other reason.

They don’t do this in California or Paris. They shouldn’t do it here - even if it’s better for “efficiency.”

I’ve seen some very rude security CM’s at Disney Springs as well - 1 was shockingly rude to a simple question a guest in front of me asked. (Was about the boat schedule).

 

[graphite1326]

Once upon a time, people used to be able to go to a theme park without luggage.

Here is what I take to the parks:

 

[graphite1326]

To reply to the original OP. I really don't see how this is a big deal. Just wait for your group on the other side. Just pick a spot before you enter. This is a lot to do about nothing.

 

[mergatroid]

I know there’s been some who don’t like my criticizing of security but this was indeed the exact example I’m talking about. Guests should not be seperated based on disabilities, strollers, or any other reason.

They don’t do this in California or Paris. They shouldn’t do it here - even if it’s better for “efficiency.”

I’ve seen some very rude security CM’s at Disney Springs as well - 1 was shockingly rude to a simple question a guest in front of me asked. (Was about the boat schedule).

Have you thought about contacting Disney with your thoughts? I see you keep posting on this thread and yet I'm seeing a lot of the responses are mainly people saying they're fine with the way the security operate at Orlando despite you repeatedly saying otherwise. I've no issue whatsoever with your opinion but I'm not sure whether you think that Disney will change how they operate by seeing this thread because to be honest the majority appear to be siding with Disney.

This isn't a criticism and I like the fact everyone can have differing opinions but I think if you contact Disney with your views you will at least possibly (they're not always great at expressing their views) get a reply giving their reasons for operating in their way? It seems to be a big issue for you as you started this thread over 5 years ago and keep adding to it so you might find more answers from the people in charge by contacting Disney as well?

 

[TrainsOfDisney]

To reply to the original OP. I really don't see how this is a big deal. Just wait for your group on the other side. Just pick a spot before you enter. This is a lot to do about nothing.

I completely understand why this is the normal reaction to my comments - especially on a fan site where we all learn the routine and then just repeat it.

The issues come up for new guests and especially those with both seen and unseen disabilities. I have no idea if the gentleman I saw yesterday was bothered by the security on the mic calling out “wheelchair” multiple times and pointing directly to him - but that could have been a very unpleasant and weird way to start his visit.

 

[CAV]

I know there’s been some who don’t like my criticizing of security but this was indeed the exact example I’m talking about. Guests should not be seperated based on disabilities, strollers, or any other reason.

They don’t do this in California or Paris. They shouldn’t do it here - even if it’s better for “efficiency.”

I’ve seen some very rude security CM’s at Disney Springs as well - 1 was shockingly rude to a simple question a guest in front of me asked. (Was about the boat schedule).

The screening devices are set to different levels. Lanes that accept strollers, large bags and mobility devices are set to a higher level so they can "see through" denser items. If all lanes were set to this higher level, there would be more false alarms on people w/o those items, thereby slowing everyone down.

 

[TrainsOfDisney]

The screening devices are set to different levels. Lanes that accept strollers, large bags and mobility devices are set to a higher level so they can "see through" denser items.

This is not accurate and not how the process actually works.

 

[CAV]

This is not accurate and not how the process actually works.

It is. You dont have a clue.

 

[Chef Mickey]

This is how I know we are doomed.

 

[Chef Mickey]

I completely understand why this is the normal reaction to my comments - especially on a fan site where we all learn the routine and then just repeat it.

The issues come up for new guests and especially those with both seen and unseen disabilities. I have no idea if the gentleman I saw yesterday was bothered by the security on the mic calling out “wheelchair” multiple times and pointing directly to him - but that could have been a very unpleasant and weird way to start his visit.

Look. Not everything is an attack on your person. It's not all about feelings or about one person or one group. Even for people with disabilities.

Disney is screening literally tens of thousands of people. It's get 'em checked and get 'em through. Do your best to not offend but the primary purpose is safety. Sometimes people need direct instructions and there isn't time to be perfectly PC and sensitive. That's for when you're inside the parks.

Am I saying it's ideal? No, but be realistic. It's a zoo out there and people are trying their best for the most part. If you always have an issue, it's probably more you than the process. I'm all for complaining at events that deserve it, but you generally should be fine going through security. I've literally gone through hundred of times and have almost nothing bad to say (other than it's probably a huge waste of time and not secure enough).

This isn't a personal attack on you either - it's more about having an issue with every little thing, every nuance, and every possibility (unseen disabilities, someone having a bad day, someone being easily triggered by yelling or loud noises, etc etc etc).

Get over it. China security is WAY more authoritative and less "nice."

 

[plutofan15]

Look. Not everything is an attack on your person. It's not all about feelings or about one person or one group. Even for people with disabilities.

Disney is screening literally tens of thousands of people. It's get 'em checked and get 'em through. Do your best to not offend but the primary purpose is safety. Sometimes people need direct instructions and there isn't time to be perfectly PC and sensitive. That's for when you're inside the parks.

Am I saying it's ideal? No, but be realistic. It's a zoo out there and people are trying their best for the most part. If you always have an issue, it's probably more you than the process. I'm all for complaining at events that deserve it, but you generally should be fine going through security. I've literally gone through hundred of times and have almost nothing bad to say (other than it's probably a huge waste of time and not secure enough).

This isn't a personal attack on you either - it's more about having an issue with every little thing, every nuance, and every possibility (unseen disabilities, someone having a bad day, someone being easily triggered by yelling or loud noises, etc etc etc).

Get over it. China security is WAY more authoritative and less "nice."

Can I like this multiple times?

 

[mkt]

The issues come up for new guests and especially those with both seen and unseen disabilities. I have no idea if the gentleman I saw yesterday was bothered by the security on the mic calling out “wheelchair” multiple times and pointing directly to him - but that could have been a very unpleasant and weird way to start his visit.

That sounds like an issue with an individual CM and not a process issue.

And for the record, I've told them to turn the volume down on their bullhorn. I don't need more hearing loss after a lifetime of punk shows.