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Resort Airline Check In Service testing a return

plutofan15

Well-Known Member
If I remember correctly, the company that did this shut down. The guy in charge of the new company created the old company, but he's basically having to restart infrastructure from scratch, so it's a slower process than any of us would like, but faster than if a total novice had stepped in to fill the void. I also recall reading that MCO was fronting some of the bill because it helped their already over-capacity baggage system get things organized and out of their way.
And MCO has added another terminal and thus another baggage area. Would make it a bit more complicated as more airlines are potentially added. Better to get the kinks worked out with one airline in one terminal especially with JetBlue - a major carrier from the northeast - being in terminal C.
 

lewisc

Well-Known Member
If I remember correctly, the company that did this shut down. The guy in charge of the new company created the old company, but he's basically having to restart infrastructure from scratch, so it's a slower process than any of us would like, but faster than if a total novice had stepped in to fill the void. I also recall reading that MCO was fronting some of the bill because it helped their already over-capacity baggage system get things organized and out of their way.
The company was sold. Disney decided to save $$$ and dropped DME.

Craig started a new company.
MCO can't really handle the volume of luggage. MCO is paying a per bag fee, with a cap. I haven't read anything which suggests Disney is contributing toward the cost.

The value resorts have a lot of rooms. Evidently they produce enough volume to support the operation.

I doubt the operation can be expanded to all resorts and more airlines without a direct or indirect contribution by Disney. I don't know much room for expansion, before hitting the cap.

I don't think there would be enough customers to support the service if it was a guest paid service.
 

PREMiERdrum

Well-Known Member
So still only values. Expected, but was hoping for an expansion. One piece at a time.
For our clients at least, this aligns with what we've seen since the death of MME:

Our Value guests are much more likely to use Mears or a rideshare to get to their resort hotel, which can create the highest burden to collect and schlepp your bags from claim to your ride.

Our Deluxe guests are much more often booking with one of the local car services, who meet you at claim, collect your bags for you, and take you out into the express tunnel for a convenient, seamless way out-the-door. We've done this on our last several trips, and it spoils you quick.

Our Moderate guests... who knows? I can't think of enough bookings to start to identify any trends.
 

lewisc

Well-Known Member
For our clients at least, this aligns with what we've seen since the death of MME:

Our Value guests are much more likely to use Mears or a rideshare to get to their resort hotel, which can create the highest burden to collect and schlepp your bags from claim to your ride.

Our Deluxe guests are much more often booking with one of the local car services, who meet you at claim, collect your bags for you, and take you out into the express tunnel for a convenient, seamless way out-the-door. We've done this on our last several trips, and it spoils you quick.

Our Moderate guests... who knows? I can't think of enough bookings to start to identify any trends.
Deluxe clients may be willingly to pay for curbside baggage check.

Incoming luggage handling avoids the wait for luggage. This a real benefit when luggage handling is suspended during afternoon thunderstorms.
 

StarWarsGirl

Well-Known Member
In the Parks
No
I needed this back in August/September prior to foot surgery when I had to request wheelchair assistance in the airport.

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StarWarsGirl

Well-Known Member
In the Parks
No
I needed this back in August/September prior to foot surgery when I had to request wheelchair assistance in the airport.

View attachment 892848
In all seriousness, if you have a disability, this is a HUGE perk. Not having to drag around luggage at an airport makes life tremendously easier. Also because MCO's wheelchair service is terrible compared to when I've had to utilize it for my grandmother at other airports, but that's a different story.
 

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