Reservation questions gone unanswered

[jeff_in_FL2003]

Okay, so I've e-mailed WDW Reservations several times and they have not been helpful in answering my question. Maybe someone here can tell me or at least let me know how to get the help I need. Our plane leaves Chicago at 6:30 PM on 10/6. We then go to Ft. Worth and then to Orlando. Our plane lands several hours later in Orlando at 1:01 AM. Technically on the 7th. I told them that and they have my airline information. But all of the paperwork and stuff that I've gotten says two things that worry me. The first is that we're booked to stay there the 7th-10th. I seemed to me that we should be there the 6th-10th. Do you think that this means that Disney is confused about exactly what day we'll be arriving? Also, I keep reading about a 3:00 PM check-in time but we can pre-check in at 8:00 AM and just go to the parks or whatever til our room is ready. We're signed up for the Magical Express service and I'm just worried that we're gonna land in Orlando and not have them waiting there for us. Or that by some miracle, they'll be there but we will be left to fend for ourselves for 7 hours until we can pre-check in. Just wondering if anyone else thinks I should be worrying about all this and also how can I get Disney to reassure me that it will all be okay?

Pirate/Custodian Jeff °o°

 

[Raven66]

Last year when I made our reservations for our trip the people I spoke too couldn't have been nicer. So helpful and just full of tips and advice. This time however, the girl was acting like I was wasting her time. We are staying at Coronado Springs and I asked her if she knew if there were any conferences booked for that time frame and she took a big breath kind of sighed and then said I don't have a clue. She didn't say it nice either. I understand if she doesn't know, but be nice about it. When I finally got off the phone with her I felt like I wanted to cancel this trip. I think the magic starts when you book your vacation. I'm not going to cancel because I won't let her ruin it for my family and I. Maybe she was just having a bad day.

BTW.............Does anyone know where I could find out if they are having a conference during the last week of Feb. there? Thanks :wave: