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Refunds or cancellations of Disney World Annual Passes
- Thread starter twilight mitsuk
- Start date
Josh Hendy
Well-Known Member
I wonder how long before they'll have the nerve to send out renewal solicitations? Those should be interesting reading 
durangojim
Well-Known Member
If they're extending the amount of time that you can use it I'm not sure what the problem is.
Josh Hendy
Well-Known Member
Kind of a "store credit" thing
what if you do not have an opportunity to use your tickets at all even with extensions
durangojim
Well-Known Member
Then why would someone buy an AP if they could only use it for a limited time or activate it before they used it?
It’s like gym memberships, we’re closed but we are still charging you payments
Tom Morrow
Well-Known Member
People who pay monthly are still getting charged. Does this mean we'll keep getting charged for the extension period? I think the monthly payments should be suspended until the parks re-open.
Minthorne
Well-Known Member
Maybe they didn't know that reality was going to change and they would be unemployed.
They are.
Ap was already activated
durangojim
Well-Known Member
Of course, but if you bought a car before this happened and can't afford it or any other expensive item can you just call the company and say "I can't use this anymore, sorry". This is no different. Out of state people don't even have the option to pay over time.
ImperfectPixie
Well-Known Member
Try using a different device or clearing your cache and temporary files.I've already reached my Sentinel free article limit.I assume this is about purchased but not yet activated APs? Disney should at least extend the activation window. One year extra seems fair.
durangojim
Well-Known Member
If the guy can't afford $75/month for an AP then he shouldn't have bought it in the first place or he should have paid for the entire thing up front.
durangojim
Well-Known Member
Exactly. You're purchasing a ticket that allows you the ability to enter the parks for 365 or 366 days. Whether or not you go to the parks every day is not Disney's concern. A person could die, become sick, move out of the country, and a multitude of other reasons they can't use the ticket. Disney has kept their end of the bargain by extending the amount of time the ticket will be valid for. This is no different than buying anything else and making payments on it. I don't get to stop paying for my tv just because my power or cable went out or that I might not be able to afford it anymore.
CJR
Well-Known Member
No, Disney messaged passholders that the payments would end in line with the payment plan in the contract. After the 12 months of payments are complete, guests will not have a payment again until it's time to renew the pass, if they opt to renew.
This is why it's different from a membership. You pay for the value of the pass, at the time of purchase. After the pass expires, you don't have more payments unless you renew or buy a new pass. You can also pay for it in full.
I won't be surprised if Disney does away with offering a payment plan if it's causing too much frustration. People can always use a credit card if they can't afford a pass outright.
trainplane3
Well-Known Member
I've already reached my Sentinel free article limit.
Yep, clearing history will let you through. Or instead of nuking your history, in Chrome just search for "orlandosentinel" and delete any bits of history that come up.Try using a different device or clearing your cache and temporary files.