News Reedy Creek Improvement District and the Central Florida Tourism Oversight District

[celluloid]

I for one am very glad that Disney (belatedly) distinguished itself from the competition. When we look back on this moment in years to come, it will be clear as day that Disney made the right call.

Disney had to because they are not doing what they say.

Many other companies do not have to speak it. They practice inclusiveness and respect without a PR Key added to the company.

If Disney followed the keys they claim to have, there would be no need for employees to push about it.

 

[LittleBuford]

Disney had to because they are not doing what they say.

Many other companies do not have to speak it. They practice inclusiveness and respect without a PR Key added to the company.

If Disney followed the keys they claim to have, there would be no need for employees to push about it.

In what ways does Disney not practise inclusiveness and respect? Or, put differently, how do they practise these principles less than most other companies do?

 

[GoofGoof]

This makes me look back at my successful sales career. I bet you could talk to every one of my customers and not find one of them that knows my views on any political or social issue.

My thought was that no stance I have is going to help my sales numbers, but, particular stances sure could hurt.

I always thought that was a universal way businesses acted. Not anymore.

That’s never really been the universal way of doing business for large corporations. They take positions on many issues. It’s common and has happened for years. What is relatively new is politicians looking to start a crusade against woke companies for political gain. Some people seem to be happy to see that but it‘s a really bad look IMHO.

 

[celluloid]

In what ways does Disney not practise inclusiveness and respect? Or, put differently, how do they practise these principles less than most other companies do?

What would be the point of an inclusiveness key, if said company already has a Safety and Courtesy as a part of their four?

 

[Lilofan]

What would be the point of an inclusiveness key, if said company already has a Safety and Courtesy as a part of their four?

Inclusiveness is everyone is welcome. That’s a stretch to think safety and courtesy ties directly into that.

 

[celluloid]

Inclusiveness is everyone is welcome. That’s a stretch to think safety and courtesy ties directly into that.

You just pointed out the problem.

If one is being courteous, do you think that would stretch to basic human decency?

If the company needs a separate key for that, than the company was not following and enforcing courtesy to all. Than how the heck is it a Key?

 

[LuvtheGoof]

You just pointed out the problem.

If one is being courteous, do you think that would stretch to basic human decency?

If you need a separate key for that, than you are admitting you never followed courtesy to all.

Actually, you are missing the point. Prior to the last few years, Disney would not hire anyone with visible tattoos that could not be covered up. They would also pass on someone with a different hair color or hair style even. Their inclusiveness now includes hiring those people as well. Something that they had not done in the past. That is only part of what they mean by inclusive.

 

[LittleBuford]

What would be the point of an inclusiveness key, if said company already has a Safety and Courtesy as a part of their four?

That doesn’t answer my question, so I take it you have no concrete examples to offer.

 

[celluloid]

Actually, you are missing the point. Prior to the last few years, Disney would not hire anyone with visible tattoos that could not be covered up. They would also pass on someone with a different hair color or hair style even. Their inclusiveness now includes hiring those people as well. Something that they had not done in the past. That is only part of what they mean by inclusive.

You are missing the point. Getting better and enforcing what you say you do, does not need another key. That would still be courtesy, just an updated Disney look. That look has laxed and updated to society many times over the years because it was getting better at the key they already had.

It would be like adding a key when there are now more accident preventative measures in place. It would just be a continued dedication to safety.

There would not be a PR move in that though.

 

[celluloid]

That doesn’t answer my question, so I take it you have no concrete examples to offer.

Not a subtext person huh? Define concrete? I will help you with some that you will probably still deny but that is fine. You inquired about how Disney did the right thing against the competition.

Universal allowed Tattoos and various more accepting styles first whether it be cultural grooming norms or ink shown on skin.
Sea World did the same years before Disney.

They did not need a Key for it. They spoke with actions first.

Disney was last in terms of that ballgame.

 

[flynnibus]

You are missing the point. Getting better and enforcing what you say you do, does not need another key. That would still be courtesy, just an updated Disney look. That look has laxed and updated to society many times over the years because it was getting better at the key they already had.

It would be like adding a key when there are now more accident preventative measures in place. It would just be a continued dedication to safety.

There would not be a PR move in that though.

Wait.. so you don't think companies should call out initiatives like 'safety' or 'customer first' or 'pride in your work' because you could just make a big umbrella one like 'courtesy' and believe that will send the message you want to re-enforce to all your employees?

Man.. you just solved all business management for all time! "Use your head" -- all leadership coaching solved forever! wheee!

You call out things like this because you want to emphasize them - you don't get emphasis with lumping things generically.

 

[LuvtheGoof]

You are missing the point. Getting better and enforcing what you say you do, does not need another key. That would still be courtesy, just an updated Disney look. That look has laxed and updated to society many times over the years because it was getting better at the key they already had.

It would be like adding a key when there are now more accident preventative measures in place. It would just be a continued dedication to safety.

There would not be a PR move in that though.

So you are saying that you have no idea what the 4 keys are. Please let me remind you:

Safety

• I practice safe behaviors in everything I do
• I take action to always put safety first.
• I speak up to ensure the safety of Others

Courtesy

• I project a positive image and energy
• I am courteous and respectful to Guests of all ages
• I go above and beyond to exceed Guest expectations

Show

• I stay in character and perform my role in the show
• I ensure my area is show-ready at all times

Efficiency

• I perform my role efficiently so Guests get the most out of their visit
• I use my time and resources wisely

ALL of these are guest specific keys. The new 5th key is geared towards both guests and the CMs.

 

[celluloid]

some companies speak with actions.

Some speak with words and hopefully actions to follow.

 

[flynnibus]

some companies speak with actions.

Some speak with words and hopefully actions to follow.

But all companies need to provide direction and guidance to their staff as part of their culture, training, policies, and re-enforcements to their customers.

You can't run a public company with a Employee Handbook that simply says "do as I do..."

 

[celluloid]

You can't run a public company with a Employee Handbook that simply says "do as I do..."

That is where enforcement and accountability would come in. That is my original point. Disney just saying loudest but factually last to practice many things they now tout does not make them the right in the textbooks of history.(or maybe, since that is how they are often published.)

It is interesting, you used to see people bashing Universal for the fact that they allowed certain tattoos to be visible and hair to be grown into well groomed beards on Disney theme park fan sites all of the time.

But I digress so it remains Reedy Creek updates.

 

[flynnibus]

That is where enforcement and accountability would come in. That is my original point. Disney just saying loudest but factually last to practice many things they now tout does not make them the right in the textbooks of history.(or maybe, since that is how they are often published.)

You are ignoring reality in an attempt to frame this as some 'for show' thing.

 

[celluloid]

You are ignoring reality in an attempt to frame this as some 'for show' thing.

Ok. Thanks for telling me.

I was responding to this question:
"how do they practice these principles less than most other companies do?"

Which I provided examples for.

 

[Brian]

So you are saying that you have no idea what the 4 keys are. Please let me remind you:

Safety

• I practice safe behaviors in everything I do
• I take action to always put safety first.
• I speak up to ensure the safety of Others

Courtesy

• I project a positive image and energy
• I am courteous and respectful to Guests of all ages
• I go above and beyond to exceed Guest expectations

Show

• I stay in character and perform my role in the show
• I ensure my area is show-ready at all times

Efficiency

• I perform my role efficiently so Guests get the most out of their visit
• I use my time and resources wisely

ALL of these are guest specific keys. The new 5th key is geared towards both guests and the CMs.

Ensuring the safety of others, ensuring my area is show-ready at all times, and using my time and resources wisely is not exclusive to guests. These are all obligations CMs see, to one extent or another, as relating to both cast and guest.

More to the point, they did not need a fifth key. The courtesy key could have been extended with another guidance (bullet point, in your listing) that addresses that being courteous, in the company's eye, is being inclusive of everyone, regardless of their demographics or walk of life. Being exclusive is, by it's very nature, discourteous.

 

[mikejs78]

Ensuring the safety of others, ensuring my area is show-ready at all times, and using my time and resources wisely is not exclusive to guests. These are all obligations CMs see, to one extent or another, as relating to both cast and guest.

More to the point, they did not need a fifth key. The courtesy key could have been extended with another guidance (bullet point, in your listing) that addresses that being courteous, in the company's eye, is being inclusive of everyone, regardless of their demographics or walk of life. Being exclusive is, by it's very nature, discourteous.

But then it becomes a bullet point rather than an emphasis. The company wanted to emphasize inclusivity. That's their prerogative and they may have felt that adding it as its own key was warranted to provide the emphasis they wanted.

I don't know why we're debating this here though. It has nothing to do with Reedy Creek.

 

[celluloid]

More to the point, they did not need a fifth key. The courtesy key could have been extended with another guidance (bullet point, in your listing) that addresses that being courteous, in the company's eye, is being inclusive of everyone, regardless of their demographics or walk of life. Being exclusive is, by it's very nature, discourteous.

Thank you. You said it more eloquently than I was able to.