Let me start with, we had a fantastic time!! Stayed at AoA, loved it, would definitely stay there again, but in a closer building to the food court. We arrived on September 10, did the online check in and our room was ready when we arrived. Took the magic way bus from the airport, the wait to get on a bus was terribly long, but I guess being on a Saturday morning that was to be expected. Luggage showed up in a reasonable amount of time. Saturday and Sunday were "resort" days, went to the pool, very crowded, but again, it was the weekend, so to be expected. Monday, it was Epcot we straight to Soarin', love it, but was surprised we didn't need our fastpass, then remembered everyone goes right to Norway for Frozen. It was the same for Test Track, the park itself was crazy crowded for it to be the second week in September, also EXTREMELY HOT!!!! So when someone asks when it's the "slow" time at Disney, there is NO slow time anymore. But I guess my biggest problem with the whole trip - where is everyone's "Disney Magic"? We encountered several "not nice" cast members. I was shocked at how put out many of them were when we asked questions, no smiles, no nothing. It was that way in food services, lots of grumpy cast members. And as for, you "never" are supposed to answer someone with "I don't know" I got several of those answers. We also saw a lot of parent meltdowns, the kids usually had meltdown later in the day, but we say many parents losing it in the late afternoons. We were there through Sept. 17, we came home very exhausted and very disheartened with how the "magic" seems to be going away. I just wish the powers that be were more intuned to the actions of these grumpy cast members, I understand they as everyone else get frustrated, but I thought all of that was supposed to be left outside the gates. We did encounter more nice, magical cast members, but it's the grumpy ones that stood out to me.
