The Associated Pres
MIDDLETOWN, N.J. - Cable operator Comcast is investigating how hardcore ography was broadcast during a popular cartoon program on the Disney Channel.
Customer Paul Dunleavy would also like to know. He was stunned Tuesday morning to find his 5-year-old son watching something other than "Handy Manny," a cartoon about a bilingual Latino handyman and his talking tools.
"It was two people doing their thing, it was full-on and it was disgusting," the Middletown father of three told The New York Daily News for Wednesday newspapers. "I couldn't believe it."
Dunleavy's phone number was unlisted when The Associated Press tried to contact him Wednesday.
Fred DeAndrea, a spokesman for Philadelphia-based Comcast, confirmed the programming error occurred around 9:30 a.m. Tuesday. He described it as an "isolated issue in a local New Jersey facility."
"We automatically detected the issue and it was corrected promptly. We apologize to any customer who experienced an issue yesterday morning," said DeAndrea, who said the mistake was made by his company, not Disney.
DeAndrea declined to provide the duration of the ography broadcast, how many homes it reached, how the mistake happened and whether anyone will be disciplined for the X-rated error.
A Disney Channel spokeswoman said the company has asked Comcast for assurances that appropriate measures were taken to prevent such offensive incidents from happening again.
"We value the trust that parents have in our programming and certainly take yesterday's regrettable program disruption extremely seriously," said Disney Channel spokeswoman Karen Hobson. "Comcast has taken full responsibility for this situation, and we understand that they are currently working to determine the root cause of the incident."
Dunleavy told The Daily News that he received an apology directly from Comcast. But he was still disturbed by the incident.
"My son was extremely upset because he thought he'd done something wrong," Dunleavy said, "and we're hoping what he saw doesn't become an issue for him."
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Information from: the New York Daily News, http://www.nydailynews.com
MIDDLETOWN, N.J. - Cable operator Comcast is investigating how hardcore ography was broadcast during a popular cartoon program on the Disney Channel.
Customer Paul Dunleavy would also like to know. He was stunned Tuesday morning to find his 5-year-old son watching something other than "Handy Manny," a cartoon about a bilingual Latino handyman and his talking tools.
"It was two people doing their thing, it was full-on and it was disgusting," the Middletown father of three told The New York Daily News for Wednesday newspapers. "I couldn't believe it."
Dunleavy's phone number was unlisted when The Associated Press tried to contact him Wednesday.
Fred DeAndrea, a spokesman for Philadelphia-based Comcast, confirmed the programming error occurred around 9:30 a.m. Tuesday. He described it as an "isolated issue in a local New Jersey facility."
"We automatically detected the issue and it was corrected promptly. We apologize to any customer who experienced an issue yesterday morning," said DeAndrea, who said the mistake was made by his company, not Disney.
DeAndrea declined to provide the duration of the ography broadcast, how many homes it reached, how the mistake happened and whether anyone will be disciplined for the X-rated error.
A Disney Channel spokeswoman said the company has asked Comcast for assurances that appropriate measures were taken to prevent such offensive incidents from happening again.
"We value the trust that parents have in our programming and certainly take yesterday's regrettable program disruption extremely seriously," said Disney Channel spokeswoman Karen Hobson. "Comcast has taken full responsibility for this situation, and we understand that they are currently working to determine the root cause of the incident."
Dunleavy told The Daily News that he received an apology directly from Comcast. But he was still disturbed by the incident.
"My son was extremely upset because he thought he'd done something wrong," Dunleavy said, "and we're hoping what he saw doesn't become an issue for him."
,,,
Information from: the New York Daily News, http://www.nydailynews.com
