OK... you guys are being too hard on him(the TL CM). I know him personally, and that's just who he is. He's from New York, so a lot of people mistake him for being rude, but trust me, you can't judge a book by its cover. Once you get to know him he's a hoot.
I'm not defending any actions, I'm just saying you should know someone before you pass judgement upon them. He's also not trained to work at those attractions. That's why he's only at greeter. He's only trained for Speedway and thus is probably why he was hard on drinks at TTA.
I've had people get mad at me for the tone I use while working parade, but sometimes you've got to use a tone people will catch on to. I'm not there just for the heck of it. I'm there for their safety. And sometimes they forget that. When you're working in a stressful situation it's sometimes hard to maintain that perfect Disney attitude that represents the company, at least to the fullest extent.
From what I've heard, the small character statues should be coming back to the hub, or at least from how I understood it. Apparently they're being rehabbed themselves while they work on the hub.