Phantom Reservations?

birdie31

birdie31

Member
Original Poster
Has anyone, while using the MDE online tool on your computer had any issues with "phantom" reservations? For example, I have one for Animal Kingdom Villas - Kidani Village showing on my MDE page - the page with the countdown of days until you arrive and the listing of all your reservations and FP+ bookings. My resort, where I should be staying is listed as well as accurate listings for my FP+ and dining, but this random resort reservation keeps getting added. I have called and emailed about it and they tell me it is just a fluke thing, but since it has been added 5 times and deleted 4 times, it seems a bit more than random. Anyone else have this going on?
 
birdie31

birdie31

Member
Original Poster
Here is what I am talking about. This is a screenshot of what is going on. A CM told me to show up at AKL and argue that I am supposed to be there! Ha ha!
 

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Tom

Tom

Beta Return
There's apparently a glitch in the system, and it's cross-referencing you with someone else's reservation. Or, the system is just putting it on your page for no reason. I say just ignore it.
 
Rob562

Rob562

Well-Known Member
Is someone in your Friends & Family list also going to be there and staying at AKL? I found that a friend who lives in Florida and is connected to me on MDE had his ADR's keep showing up in my list because he was sharing everything with me, not just shared activities.

-Rob
 
birdie31

birdie31

Member
Original Poster
Rob562 said:
Is someone in your Friends & Family list also going to be there and staying at AKL? I found that a friend who lives in Florida and is connected to me on MDE had his ADR's keep showing up in my list because he was sharing everything with me, not just shared activities.

-Rob
Click to expand...
Rob,
No one in my party is staying there, nor do they have a reservation to dine over there. It seems totally random.
 
birdie31

birdie31

Member
Original Poster
missingdisney said:
Probably not everyone is riding the same rides. Our itinerary shows several per day as well but we are still limited to three per person, per day. You just can't see this from that page.
Click to expand...
We have 4 in one day because one was comped to us. I've printed the screen, check it every day to make sure it is still there. There are only 3 of us riding the 4th FP+ and the other family members who are travelling with us do not have it show up in their account. We had a VERY BAD experience with a CM and adding the 4th FP+ was their way of making things more "magical".
 
J

johnf0614

New Member
I've had that too, where Kidani occassionally shows up in the middle of our itenerary. No one in our Family or Friends list is staying there, or has ever stayed there. Very Strange. It comes and goes too. Not there all the time
 
JohnD

JohnD

Well-Known Member
Actually, the glitch is that the system says all those items (FP+, MSEP) are at Kidani Village. I get the same thing for Cirque du Soleil La Nouba.
 
D

Disneyfamily4

Well-Known Member
birdie31 said:
Has anyone, while using the MDE online tool on your computer had any issues with "phantom" reservations? For example, I have one for Animal Kingdom Villas - Kidani Village showing on my MDE page - the page with the countdown of days until you arrive and the listing of all your reservations and FP+ bookings. My resort, where I should be staying is listed as well as accurate listings for my FP+ and dining, but this random resort reservation keeps getting added. I have called and emailed about it and they tell me it is just a fluke thing, but since it has been added 5 times and deleted 4 times, it seems a bit more than random. Anyone else have this going on?
Click to expand...


I have the same thing on my reservations. We have changed the rides of our fast passes a few times, but under the new FP reservations, the old FP's still appear. I have a total of 6 fast pass reservations showing up at MK.
 
birdie31

birdie31

Member
Original Poster
Disneyfamily4 said:
I have the same thing on my reservations. We have changed the rides of our fast passes a few times, but under the new FP reservations, the old FP's still appear. I have a total of 6 fast pass reservations showing up at MK.
Click to expand...
I'm more concerned about the hotel aspect of my phantom reservation. I would hate to get home and get a bill for a night at AKL when I wasn't there. Similarly, I don't want to get back to my resort and find out that my room is inaccessible because I am supposed to be at AKL.
 
Tom

Tom

Beta Return
birdie31 said:
I'm more concerned about the hotel aspect of my phantom reservation. I would hate to get home and get a bill for a night at AKL when I wasn't there. Similarly, I don't want to get back to my resort and find out that my room is inaccessible because I am supposed to be at AKL.
Click to expand...

The first part won't happen. The second part could.
 

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