Operations

[hayzer11]

So I have had a job at a theme park in MN for awhile, and I know that at some point I will want to operate at Disney. Just wondering for anyone who has, Does operator also mean you help with quene lines, IE. Big thunder on a busy day, or is it strictly just Ride Operator?

 

[Pioneer Hall]

Operations is a big label for Disney. If you are in attractions, you will train in a certain attraction(s) and learn to do everything required to operate it. This will include queue/greeter, separating people in rows, making it go, control booth, etc. during your shift you rotate through all the different positions as people take breaks.

 

[nepalostparks]

Operations is a big label for Disney. If you are in attractions, you will train in a certain attraction(s) and learn to do everything required to operate it. This will include queue/greeter, separating people in rows, making it go, control booth, etc. during your shift you rotate through all the different positions as people take breaks.

Sounds the same as when I worked at Cedar Point. We rotated every 30 to 60 minutes during our shift.

 

[wilkeliza]

So I have had a job at a theme park in MN for awhile, and I know that at some point I will want to operate at Disney. Just wondering for anyone who has, Does operator also mean you help with quene lines, IE. Big thunder on a busy day, or is it strictly just Ride Operator?

As some one has already pointed out there is no such role as "operator" at Disney. You would be assigned to attractions (one of the lowest paid positions by the way) and then you will be assigned an area to work in. Under the attractions umbrella you could end up at a show thus meaning you would help direct guests to seats and if it were a movie type show you could work the projections or if it is a stage show you would be an usher making sure isles are clear during the show and directing guests to the exit. You might also end up at a ride and if you are assigned a ride you would learn everything there is to do with the ride including pre-opening sequences and safety checks, loading and unloading, fast pass distribution and ticket taking (if applicable), line control, and ride operations. During anyone one shift you will switch positions several times and this is to give everyone an evenly dispersed work load through out the day as well as get some people out of the heat and into the air conditioning. Also be rotating roles it allows across the board training so if someone calls out operations can continue as smoothly as possible while a replacement is found. It is also to prevent cast member burn out. If you switch positions often people are less likely to become frustrated with their jobs. Also you can request to cross train with different rides so that you will be eligible to cover more shifts. So at first you may be trained on Splash Mountain but after some time you can ask to be cross trained on Big Thunder or Country Bears this way if you hear a TM CM is looking for shift coverage you could ask to take this spot.

I'm working attractions this summer and really hope I get a ride and not a show but I will be fine with whatever happens because I'm seeing this as a paid vacation that I just so happen to have to work 40 hours in hehe. The rest of my time will be spent in the sunny FL weather and heck not much can be worse than working overnight as a stocker for Wal-Mart or working at a Starbucks in Times Square (both of which I have done in the last few years).

 

[joanna71985]

I find attractions to be fun, especially if you wind up at one with high interaction (I currently work at GMR).

 

[coilback]

Some operations definitely differ over others. I did Operations on my CP and ended up working at the Epic Stunt Theater. I really wanted Haunted Mansion or Tower of Terror, but it was actually fun and (in my opinion) more laid back working at a show. We weren't loading people constantly, but rather just filling the theater each show and then kicking back (well standing there) and getting to watch the show each day. We did have to work Sounds Dangerous as well which was sort of bad except when it was hot (Air Conditioning - yay) and I enjoyed doing the "Page" role just because I like entertaining people on a stage, but it's all different. I did enjoy it though, so I don't regret it one bit.