New fingerprint machines at the Magic Kingdom turnstyles

[mousermerf]

I think it stores both.

My 2-finger still works, but my first 1 finger took a second and now every 1 finger since seems to work fine too.

 

[mhead]

I'm curious to see the impact of this as well. While I've noticed some guests being, umm, "challenged" at use of the old machines, it never really reached a problem that I experienced. And the CM's stationed every few machines was enough to keep things moving. What are locals' opinion of the old machines? Do you agree or disagree?

(Rant mode on)
The reason I ask is b/c it absolultely frickin' drives me crazy at Disneyland that we feel we need to station a CM at every single turnstile gate. And then Disneyland, b/c we wouldn't possibly want to pay more CM's, we only generally keep open half the number of entrance turnstiles there are. So you've got these giant lines of people stretching into the Esplanade toward DCA waiting to get into Disneyland and only half the gates open. From a customer service point of view, let alone from a "Disney" point of view, that just sends such a horrible message and makes no business sense. You want your customers in there ASAP, go spend that money NOW, right away! Every minute they're in line outside the gates means they're not spending money inside the gates.

Our ticket systems are not even as complicated and yet a CM has to stand there, take my ticket, push it through the machine for me because I'm an idiot, then hand it back to me. I could probably do it faster in some cases. And if we follow Florida's method, we could instead station a CM every few gates and let EVERY gate be open, thus providing better service.

Now someone pointed out that DL's system may be considered friendly than FL's "do-it-yourself" system. I personally disagree since the FL CM's are relieved from having to care about your ticket. They (theoretically) then have really nothing to do BUT greet you as you come in, except for those guests that get stuck and do need help.
(rant mode off)

This is exactly what I thought when I visited DL last year! My wife and I are AP holders at WDW and when we walked up to DL and saw these massive lines we thought - oh dear god it is going to be packed! BUt as we got up to the turnstile we realized only half or less of the gates were open and CM's were manually feeding each ticket! We never did figure that one out. We were very pleased once we got in that the park was actuallynot crowded at all!

As far as the biometrics - well my wife and I accidentally ended up with each other's passes a few weeks back and did not realize it until we were packing to leave - at which point we both said wow - you would have thought the scanners would have caught that at some point!

 

[PurpleDragon]

As far as the biometrics - well my wife and I accidentally ended up with each other's passes a few weeks back and did not realize it until we were packing to leave - at which point we both said wow - you would have thought the scanners would have caught that at some point!

As it has been stated in the past, tickets bought from the same purchase are usually bundled together. In other words, if you used your credit card, the tickets would be in the system under your name with both biometric scans attached to the record. So as long as your ticket and bio scan matched the record on file, it doesn't matter which goes with which.

When the system was only used for AP holders it was actually set for the scan to match the ticket, but once they moved to all ticket holders using the system, they adjusted it to minimize confusion.

 

[freediverdude]

Ok, well I have two questions then..... first, is this then a real fingerprint scanner? That site says fingerprint biometric reader. But looking at GE's other products, I don't see a separate "fingerprint" reader, differentiated from a biometric reader.
Second, would this then be a good time to give someone a pass that currently has the old two finger scan attached to it, and tell them they can use the rest of it if they go through the new one finger scanners, as it would take a new reading? I would not care about doing that myself, but I could see people taking advantage of this. But I guess they did that before the scanning anyway.

 

[mhead]

As it has been stated in the past, tickets bought from the same purchase are usually bundled together. In other words, if you used your credit card, the tickets would be in the system under your name with both biometric scans attached to the record. So as long as your ticket and bio scan matched the record on file, it doesn't matter which goes with which.

When the system was only used for AP holders it was actually set for the scan to match the ticket, but once they moved to all ticket holders using the system, they adjusted it to minimize confusion.

Understood - but they were not purchased with the same card nor were they purchased at the same time. One expires in the middle of each year and one at the end.

 

[wannab@dis]

Understood - but they were not purchased with the same card nor were they purchased at the same time. One expires in the middle of each year and one at the end.

The tickets are tied to people sharing a reservation?

Relational databases can connect data through multiple ways... not just one.

 

[mhead]

The tickets are tied to people sharing a reservation?

Relational databases can connect data through multiple ways... not just one.

Could be I guess....just found it interesting.

 

[Master Yoda]

Ok, well I have two questions then..... first, is this then a real fingerprint scanner? That site says fingerprint biometric reader. But looking at GE's other products, I don't see a separate "fingerprint" reader, differentiated from a biometric reader.
Second, would this then be a good time to give someone a pass that currently has the old two finger scan attached to it, and tell them they can use the rest of it if they go through the new one finger scanners, as it would take a new reading? I would not care about doing that myself, but I could see people taking advantage of this. But I guess they did that before the scanning anyway.

It is a "fingerprint" scanner from a certain point of view.

A fingerprint biometric scanner scans your fingerprint and from that scan the software will look for key points on your print. The key points it looks for is dependent on the software but the one I have had dealings with looks for the peaks and valleys in your fingerprint. From this data an algorithm assigns a code which is stored in a database. A pointer to this code is encoded on your ticket. There is no way for this information to be decoded and produce an image of your print because the scanner simply does not gather enough information to do so.

A true fingerprint scanner would record an image of your print and use an image comparison program to verify identity.

In essence this is the difference between a fingerprint scanner and a biometrics scanner.

From my understanding a true fingerprint scanner would be far to expensive, slow and unreliable to be used on the tens of thousands that enter WDW parks each day.