About two weeks ago, we received an e-mail, from Disney Destinations, inviting us to reserve FP+ for lunch at Be Our Guest. Although our reservation is from Friday, August 15th to Saturday, August 23rd, the Be Our Guest FP+ offering is for Monday, August 11th to Sunday, August 17th. We will be arriving late Friday afternoon, via Disney’s Magical Express, which is noted in our guest folio. This leaves us with 2 potential booking days.
After several phone calls and hours on the phone, this is where we are:
IT: The resort reservation and Be Our Guest lunch FP+ offering should coincide. It is unclear as to why the FP+ offering would be for the week before the reservation.
Guest Services: There is a problem with the “area arrival date.” Somehow, the “area arrival date” and resort reservation are not aligned. DVC would need to adjust the “area arrival date.”
DVC: While table service dining can be booked, member services is unable to assist with Be Our Guest FP+ reservations.
So, who can I possibly call to receive assistance with securing a FP+ reservation for lunch at Be Our Guest?
After several phone calls and hours on the phone, this is where we are:
IT: The resort reservation and Be Our Guest lunch FP+ offering should coincide. It is unclear as to why the FP+ offering would be for the week before the reservation.
Guest Services: There is a problem with the “area arrival date.” Somehow, the “area arrival date” and resort reservation are not aligned. DVC would need to adjust the “area arrival date.”
DVC: While table service dining can be booked, member services is unable to assist with Be Our Guest FP+ reservations.
So, who can I possibly call to receive assistance with securing a FP+ reservation for lunch at Be Our Guest?