MDE app crashing

Nick Garrick

Member
Original Poster
Hi frustrated here. My MDE app on my phone seems to close me out of my app & then when I go to sign in, it constantly says something went wrong & try again later. Got an iPhone. Not sure if it’s MY phone causing this OR they’re just busy on the app itself changing things during this time of closure. Anyone else having this issue? Just curious.
frustrating as heck! LOL
 

Rob562

Well-Known Member
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Hi frustrated here. My MDE app on my phone seems to close me out of my app & then when I go to sign in, it constantly says something went wrong & try again later. Got an iPhone. Not sure if it’s MY phone causing this OR they’re just busy on the app itself changing things during this time of closure. Anyone else having this issue? Just curious.
frustrating as heck! LOL
If you were on an Android phone I'd suggest a force-stop of the app and clearing the app's cache, perhaps even uninstalling and reinstalling the app, but I'm not sure how to do most of those on an iPhone.

-Rob
 

Monty

A legend.
Premium Member
In the Parks
No
Hi frustrated here. My MDE app on my phone seems to close me out of my app & then when I go to sign in, it constantly says something went wrong & try again later. Got an iPhone. Not sure if it’s MY phone causing this OR they’re just busy on the app itself changing things during this time of closure. Anyone else having this issue? Just curious.
frustrating as heck! LOL
I just tried. First attempt the app closed before it fully loaded. Second time it opened smoothly.

ETA: I’m using an iPhone 6
 

Beacon Joe

Well-Known Member
I've been having the same issue all week. Won't let me log in, and indicates an invalid password. Reset password function does not work on the app. Reset via the website, but still no joy on logging in with the app. Website works fine.

Experiencing this problem on an iPhone.
 
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