Magical Express

So I already booked my trip to WDW in late August. I was sent an e-mail today saying my flight has changed.. not by date, but just the flight numbers and the exact times have been extended slightly. Is it important that I contact Disney to correct this.. or does it really matter how specific my flight information is? WHo would I call if I had to?

Thanks,
Bryant
 

Tinkerbella16

Well-Known Member
When my flight was changed lastweek...it was by time, 6 hours later. I told my travel agent (KK), and they changed my flight info for DME for me. Whoever you booked your trip through and gave your flight info to, is who I would tell about the changes just to. If your flight numbers changed then I'd definately let them know...just to be safe.
 
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disneymyway

New Member
I'd let them know but I don't think it really matters.

Those buses leave all the time and it's not like you have a reservation on one of them that can't be changed. Once I arrived and they didn't even have my name at all but they saw my resort confirmation and were very easy going and told me to get on the next bus.

Also, I had a big conversation with a guy at DME when my daughter had not received her voucher before we left. He said she was in the system and not to worry, but he also assured me that they keep close tabs on the flights and so they probably know when flights get changed. He said, "We won't leave anyone at the airport."

Bottom line, they'll let you on a bus even if they weren't expecting you exactly when you arrive.
 
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wannabeBelle

Well-Known Member
Tinkgrl is absolutely correct. Make sure to contact whoever you booked your trip through and advise them of the change. It should only take a few minutes and that way all will be perfect for your DME experience!!! Belle
 
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CleveRocks

Active Member
If a flight TIME has changed, then there's absolutely no need to call, since DME is hooked into the airlines' and airport's computer systems ... they're system probably noted the change before passengers were notified!

But when the flight NUMBER has changed, it is absolutely vital that you contact DME (or have your travel agent do so, if that's how you booked your resort room). They will not know that your flight number changed. Under normal circumstances, this wouldn't matter, since, as has already been pointed out, they have your reservation in the system and there are "always" buses running, so you'll get your ride, etc. But if your flight gets very very delayed and due to this delay you don't arrive until the wee hours of the morning, DME won't know to wait around for you if they aren't expecting you that late.

In other words, let's say your flight is scheduled to arrive at 7:00 p.m., but due to delays it actually arrives at MCO at 2:00 a.m. If DME has your correct flight #, they'll know you're getting in that late due to the delay, and they'll be waiting for you. But if they don't know you are on that flight #, they won't know to wait for you. If there are no later reservations or delayed flights, DME closes up shop for the night at 11:00 p.m. But as long as they know they are waiting for people, it can be a 24 hour operation.

So make sure you get that new flight number info to them.

DME reservations are a function of resort reservations, not flight reservations. So if a travel agent made your resort reservation, then the travel agent must make the DME reservation and any changes to it. This applies even if you bought your airfare yourself ... the "ownership" of the DME reservation is tied to the resort reservation, not the flight.
 
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disneymyway

New Member
Just one more thing that the guy told me - things could change at the last minute, while you are traveling. You could arrive at 2:00 am and not realize that this was going to happen until it was happening (weather, equipment problems, missed connections etc). Your connection could get cancelled and be put on a flight with an entirely different airline at the last minute, for example.

The best thing to do is let them know, but if you can't let them know, you still shouldn't stress out about it all that much. This guy insisted that they never strand anyone at the airport. My point is that it just isn't anything to worry about too much.
 
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RedFoxRunner

Member
Original Poster
I actually booked it through the disneyworld website. Not only did my flight times change, but also the flight numbers. Instead of a direct flight we're now stopping in Atlanta for about an hour and then going from there. Does anyone know the number I need to call for this? I'm guess I would have to call Disney directly.
 
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dvitali

Active Member
Question: I notice that coming back to the airport from Disney that My Magic Magical Express tickets say it ON frontier airline instead of Delta (even thru I book the entire airline ticket thru Delta web site). Can I have Disney people when I check out change it to say Delta so there no confusion to where my luggage should go?
 
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wannabeBelle

Well-Known Member
Hey there Red Fox you are correct, Contact Disney directly. Hi there Dvi, I would either call them now to make whatever changes are appropriate. In either case they will have your return flight information when you check in to go to your resort and you can certainly change it then. Belle
 
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