magic bands, APs, and MDE

loveofamouse

Well-Known Member
Original Poster
I have a trip coming up in April. I just purchased APs online and have the email and eCert. Someone said they can still be linked without the hard ticket. Can someone tell me how?
 
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loveofamouse

Well-Known Member
Original Poster
ok. I've been trying that. No go.

I think I figured out the problem. I appear to have two MDE accounts. My ADRs are on one with resort on another. I guess I'm going to have to call someone. Thanks
 

loveofamouse

Well-Known Member
Original Poster
hmmm on the phone with them. The accounts have been merged but still a no go on the tickets. The rep is getting someone else from tech support
 

JohnD

Well-Known Member
You should have received an email from Disney Destinations with a PDF attachment. The PDF contains the e-Certificates. They look like this. Input the serial numbers (from either one of the bar codes in the bottom right corner).

Disney_eCertificate.jpg
 

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