TikibirdLand
Well-Known Member
Wow, you must be fun at parties.
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Lightning Lane at Walt Disney World
- Thread starter wdwmagic
- Start date
Magenta Panther
Well-Known Member
Enjoy paying through the nose for stuff that used to be free, sucker.
matt9112
Well-Known Member
I mean who would want to be around you anyway? With a stuck up attitude like that? You really add to the magic
Purduevian
Well-Known Member
I'm really conflicted by the G+ usage and complaints I keep seeing, because there is a big issue when things like this happen.
1) Carpetbagger did not educate themselves on how to use G+ before using it. There is no way, unless you buy G+ at like 6pm that TSMM is the only LL you can get all day.
2) Carpetbagger shouldn't have to do research to use G+ to be worth it. It should be so obvious how to use it, that people don't pay the money and only get on one ride.
pdude81
Well-Known Member
I believe you can see availability before you purchase also.
GhostHost1000
Premium Member
i think most people are trying it....
then questioning it even more... it'll be more interesting to see if return guests use it again and if usage declines over time (unless they tweak how it works)
I'm surprised they aren't surveying more on it
We used it in October, but found we didn't need it a lot of the time.
We have a ways to go before the next trip so things may change, but as of now we definitely would not add on to our base ticket like we do hoppers. We'd purchase as we go during trip and honestly between 9 days, early entry and deluxe evening hours (if still happening), we'll probably just purchase any must dos(if necessary) and skip Genie + if we can.
JMcMahonEsq
Well-Known Member
I am not sure I get (or agree) with your 2). Why shouldn't people need to figure out how to use something before paying for it? Or I guess put another way (more like your 1) if someone doesn't know how something works, and admits they didn't try to find out how it works, can you have any sympathy about complaints that whatever it is didn't work their satisfaction?
For better or worse, society is moving towards a more electronic way of interacting. You could take that all the way back to emails becoming a normal way of doing business but it has accelerated since then to texts and wechat type systems, online shopping to now online ordering for many restaurants (both in general and in WDW property.) We have gone from paying with cash, to credit cards, to venmo. Like it or not people are going to have to be more comfortable with using ap bases/online systems. Its not just at WDW that if people are not fully comfortable with how ap based systems run, you are not going to be able to fully enjoy services/experience. And the more familiar you are with the system, the better your experience.
Purduevian
Well-Known Member
Of course there is some learning curve to any update in technology... but G+ is very complicated for a family that just got a popup on their phone. My app trying to sell it to me right now has 3 major points:
-Save time using Genie+ lightning lane entrances
-New, Interactive Disney Photopass Lenses
-Audio Tales
Just reading that makes me thing it is more like Universal express pass. There should be a major headline that says "Book a new return time every 2 hours OR as soon as you ride!"
In addition, a few really easy steps would make this so user friendly.
1) Once you book something, it should say. "Book your next LL at 1:22PM" or "Book your next LL after you ride Splash Mountain". Whichever one fits the situation obviously.
2) If you open the app or have the app open to a non-G+ page and you are eligible to book a new LL, it should pop up and say "Time to book your next LL! Click here to pick your next adventure". Clicking there should bring you to 3
3) G+ needs it's own page that is not intertwined with the tip board, no non-G+ activities. Should have 4 sections
a. Genie suggests booking the following activities (with return times)
b. Should be the top experiences that user selects
c. All other options
d. Currently unavailable options (which would include attractions that are either sold out, or that you've already used LL for)
This way the family that just rolled up has a much easier time using it. They get a very clear message that this isn't an unlimited express pass. They get a super clear time or event that allows them to book their next LL. They even get a pop-up if they are eligible to book. Finally they get a suggestion of what to book (even if it's not the best G+ available at least it shows them that there is something worth skipping the line for).
I miss the FP+ system and I admit that it was flawed at times. However most families that at least heard of FP+ would jump in the app or online once and book 3 things. G+ is getting suckers to pay $15 per person for 1 ride, because it isn't very clear.
Purduevian
Well-Known Member
Also ~1:15pm today with every park sold out.
Attractions with no LL availability:
MK: Jungle Cruise, Peter Pan's Flight, Seven Dwarfs Mine Train.
EPCOT: Frozen Ever After, Remmy's Ratatouille Adventure, Test Track
DHS: Alien Swirling Saucers, Indiana Jones, MMRR, MFSR, RnRC, SDD, RotR, TSMM, ToT
AK: FOP, Kilimanjaro Safaris
DHS is the only one that seems broken to me with Star Tours the only ride available.
Attractions with no LL availability:
MK: Jungle Cruise, Peter Pan's Flight, Seven Dwarfs Mine Train.
EPCOT: Frozen Ever After, Remmy's Ratatouille Adventure, Test Track
DHS: Alien Swirling Saucers, Indiana Jones, MMRR, MFSR, RnRC, SDD, RotR, TSMM, ToT
AK: FOP, Kilimanjaro Safaris
DHS is the only one that seems broken to me with Star Tours the only ride available.
Patcheslee
Well-Known Member
Just noticed Olaf M&G got added to HS LL
ChrisRobin124
Active Member
One thing I haven't seen mentioned....should Disney limit the access outside of a certain radius of WDW? All of these people "practicing" at peak time has to be contributing to times coming and going. Just seems with all the issues, someone 2 months from their trip really doesn't need to be putting stress on the servers and getting times that will immediately be dropped. Thoughts?
willtravel
Well-Known Member
May I ask when you went and was that just a basic ticket?
It was Marathon weekend (1/8-1/11). We had park hoppers.
Chip Chipperson
Well-Known Member
People checking the available LL times aren't selecting or preventing anyone from getting anything. The system doesn't work that way. You can view the current wait times and available LL times without purchasing G+. The app just displays them. The only way anyone would be keeping someone from getting a time would be by actually purchasing G+ or the ILL - and you can't do either of those without a valid ticket and park reservation for that day. Disney wants you to be able to view that information because you could decide to make a last-minute park reservation and purchase G+ or an ILL if you see times that look good to you.
Jeff4272
Well-Known Member
Typical response from you. Typical mean spirited tool bag.
SpoiledBlueMilk
Well-Known Member
I've got to admit - I just got back from a trip to WDW and despite my initial concerns about Genie+, I have to say, grudgingly, that it worked wonderfully for me.
Yes, the interface needs work. Having the tip board and "my day" next to each other is a bit much. But scheduling LL's and purchasing ILL passes was amazingly easy. In MK, my party was able to do everything they wanted - including mine train. We hit everything we wanted and even tried a few new things. I looked at my phone less than I expected and overall, I had a much more enjoyable time.
Epcot was similar. Rode Rat twice, Soaring twice and Frozen. No worries. DHS was a bit different - we could have bought Rise but instead went for Toy Story Mania and then decided to walk the park instead of focus on rides (We've already ridded Rise and Falcon before).
I have to say, I am impressed. I thought I would hate Genie+, but ended up a fan. Even told Guest Services such.
Yes, the interface needs work. Having the tip board and "my day" next to each other is a bit much. But scheduling LL's and purchasing ILL passes was amazingly easy. In MK, my party was able to do everything they wanted - including mine train. We hit everything we wanted and even tried a few new things. I looked at my phone less than I expected and overall, I had a much more enjoyable time.
Epcot was similar. Rode Rat twice, Soaring twice and Frozen. No worries. DHS was a bit different - we could have bought Rise but instead went for Toy Story Mania and then decided to walk the park instead of focus on rides (We've already ridded Rise and Falcon before).
I have to say, I am impressed. I thought I would hate Genie+, but ended up a fan. Even told Guest Services such.
GimpYancIent
Well-Known Member
Bob will make all kinds of statements and pronouncements because how can his statistics be corroborated? I do not believe or trust any of his pronouncements nor any of his cronies.
That sounds so nice, but it would only make the system worse. I think there’s possibly a good number of people who are still under the impression they can only have one out at a time (even with the legacy FP, guests were ALWAYS able to get another FP every two hours, but I’d say 90% of guests were under the impression they had to use their current FP before getting another), and there’s an even higher number of people who simply lose track of time and forget to get their next LL at that two hour mark. Those people not getting their LLs when they CAN, makes it available for someone else. If someone complains they weren’t able to book LLs because they were all sold out, Disney can just point the finger back at that person for not staying on top of booking at the first available moment. If Disney is constantly alerting everyone that their two hour window is up and they can now book, everyone is gonna do just that, which will fill up the LL capacity even quicker. Then when people complain there wasn’t any availability, it’ll be because Disney sold too many LL for the number of people able to actually ride. There just isn’t enough capacity for every single LL user to book to their maximum capacity. Disney RELIES on people being ignorant of how it works and people forgetting when their next opportunity to book is so that the LL can be spread out, and Disney can blame it on user error when it doesn’t work well for someone.
DisneyCane
Well-Known Member
At Epcot the other day I rode TT with a short wait, Frozen with a 30 minute wait and SSE walk on without paying a dime extra. I skipped Rat because I didn't like the ride much when I rode it the first time and skipped 'Soarin because it's not that great since the change to "over the world" but I could have had under a 20 minute wait for that as well.