This. SO much this.
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Lightning Lane at Walt Disney World
- Thread starter wdwmagic
- Start date
Allyp
Active Member
- In the Parks
- Yes
To be honest, it looks like G+ is working similarily to the old paper Fastpass system on the busy days where the FP will “sell out” fairly quickly on the busiest days. It’s just depleting it’s inventory faster because it can be done remotely instead of running to that attraction first thing. The only downside of this is that you paid for it and because you paid for it, the expectation is that you will receive a LL to the attraction that you want. It sucks that you are out actual money then, but maybe then they sadly need to change the pricing structure of G+ on the heaviest of heaviest days. Having people self-select into the system would be better for everyone. The more determined guest will spend any amount to skip the lines, those who are indifferent will bypass it therefore freeing up space not only in the LL line, but keep standby moving as well.
lazyboy97o
Well-Known Member
They’re not as unique as they want to believe which is why the schemes keep falling apart.
They’ve spent more than $2 billion.
ImperfectPixie
Well-Known Member
I thought so. What's the tally so far?
Patcheslee
Well-Known Member
TP chat is mention the same thing, had to do with stacking. The loophole being once the 2hr mark hits people being able to book another before their late one is used. The other complaint is even when using an earlier with less that a 2hr wait LL can't book again till the 2hr mark.
BrianLo
Well-Known Member
The Devil's advocate wants to say they've finally monetized it though. I wonder if this system will inevitably recoup its losses.
*obviously not in any way good from the consumer perspective, whatsoever.
Waters Back Side
Well-Known Member
I'm pretty sure Disney would announce that the 2 hour rule no longer applies of this is true. The chats are probably mentioning that because it's so busy in the parks that yeah...you wont be able to grab anything 2 hours later since they are not
gonna be available.
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Chi84
Premium Member
So Disney should give free express for the deluxe hotels and then charge around $100 to $500 per day per guest for the others? I understand about capacity, but what is the solution now?
Jrb1979
Well-Known Member
Not necessarily true. They never mentioned anything about stacking publicly.
Waters Back Side
Well-Known Member
I'd still be very surprised by that. That's how Maxpass worked also. It also would seem Genie + completely useless.
I was insinuating that the only problem (in Universals system for Universal) is the hotel upgrades. It’s clear that the value for unlimited express is higher then what hotel guests pay. I imagine one park once per ride tickets being $400-600, all parks $800, unlimited one parks $900-1100, and unlimited all parks $2000. I think that’s the price point that would make the system work.
Chip Chipperson
Well-Known Member
Yep. Adding 3X the cost of admission on top of the ticket price for a line-skipping system would reduce park guests and hotel guests (since the reason most guests book a hotel room there is because they're visiting the parks). That would be over $400/day per person before you even get to adding on a Park Hopper. Many guests who still visited would likely look for savings on their vacation by booking an off-property hotel, so it would be a great example of a company shooting itself in the foot. Alternatively, even if attendance stayed the same at the parks and hotels, they would have far fewer people buying that version of a line-skip service and might actually make less money from it than they would selling their $15/person G+ and variably-priced ILLs.
Honestly, not so easy to predict the effect. Too many moving parts.
Let's look at price, plus guest satisfaction for the most the line-skip user, and the pure standby user.
So, let's start with a system with no line-skipping system, at all. This is the price baseline, and let's call the guest satisfaction baseline as 5/10.
Now, we add a line skipping system for $15 per user.
At that rather affordable price, let's say half of all guests adopt it. Say 50,000 people per day paying $15. But with some many people buying it, they can only get a couple passes per day. So their guest satisfaction goes up to 7/10. Meanwhile, it has a severe impact on the lines for non-users. So the guest satisfaction for the other half of guests drops from 5/10 to 2/10.
Compare that to a system of charging $400. 50,000 people aren't paying $400. Maybe, it's only 2,000 people. But charging 2,000 people $400 is more revenue than charging 50,000 people $15. Now, the effect on guest satisfaction:
The 2,000 purchasers can get unlimited immediate line skipping of any ride. Their guest satisfaction sky rockets to 10/10. Meanwhile, since so few people are skipping the lines, the standby lines are barely effected. So the non-user guest satisfactions stays at 5/10.
So, under this hypothetical... which is going to lead to more return visitors, longer trips, etc?
A system that gives 50,000 people guest satisfaction of 7/10, and the other 50,000 are 2/10..
Or a system that gives 2,000 people 10/10, and 98,000 people 5/10?
I'm not claiming to know the answer to that question. Just pointing out that there are many factors that go into the equation. And raising the price, and thereby limiting the number of adopters, can actually increase the level of guest satisfaction overall.
mikejs78
Premium Member
According to Liner chat it's the expire hack that no longer works. Stacking using the 120 minute rule still does.
Waters Back Side
Well-Known Member
What's the expire hack? Is that if you book a ride for 30 minutes from now for example and the window expires an hour after (so it's been only 90 minutes) and you can choose another?
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DisneyDodo
Well-Known Member
The hack was that if you let your LL1 expire, you could book LL2, then redeem LL1 during the 15-minute grace period and then book LL3.
MagicHappens1971
Well-Known Member
Last I recall the initial MM+ was 2 billion, and I think they've spent nearly another 2 billion since on "improvements" to the system
Supertech65
Active Member
Really? I thought it was that if you book your first LL at 7 (say for Btm) and your first available time is 1:00-2:00 pm, you can book another LL at 11am ( If park opening is at 9 o'clock). Now if your second LL that you book at 11am is for a return time of say, 11:15-12:15 and you use it at 11:30, genie will allow you to book another LL even before you use your Btm at 1:00pm. I'm assuming that's how this stacking works?
Jrb1979
Well-Known Member
IMO there is no good solution til Disney changes how they view what Genie+ does. They need to get away from using it as a crowd management tool and make it similar to what every other park uses it as.
Mike broke down what was happening and what was fixed-
Stacking and Hacking: Disney Just Changed How Genie+ Lightning Lane Selections Operate, Closes Loopholes
In this article, we'll discuss Disney Genie+ stacking and loopholes that were present in the system. We'll also cover fixes for the loopholes
t.co