Lightning Lane at Walt Disney World

[Tuvalu]

Canada isn't generally considered "International" and a lot of things in the past have been different for Canadian bookings as opposed to the UK or South America. So seeking specific clarification before I write WDW off as a vacation destination.

The important part:

the new Lightning Lane Multi Pass and Lighting Lane Single Pass beginning July 24 will only be available for purchase ONCE YOU ARE INSIDE the U.S.A.

Where you live is not important.

 

[djlaosc]

which has not largely been communicated with anyone.

Which is a problem when your bringing changes into effect in the next 28 days, when people have already booked a vacation 400 days ago, and you aren't informing people of the changes, even though they had a perfect chance to do so yesterday.

You shouldn't have a policy in place, make a change, announce the change, but not announce important required information as part of it.

For people not on boards like this, they will have seen the announcement pop up on their Instagram feed, possibly read the blog post, and then not think that they need to be constantly checking for any remaining relevant information that could affect their vacation in 28 days.

Any information regarding international inaccessibility should have been in yesterday's Disney Parks Blog post - and there is no good reason for it not to have been.

 

[LSLS]

Man there is still an awful lot of confusion on this on these boards, I can't imagine what people who don't follow these are going through.

 

[Disgruntled Walt]

How did it work for Internationals using FP+? Is the issue because you have to pay for this?

Could this be, somehow, the end of paid FP if enough people are up-in-arms?

 

[ToTBellHop]

Man there is still an awful lot of confusion on this on these boards, I can't imagine what people who don't follow these are going through.

They are going through nothing because they aren't aware of this.

 

[Saskdw]

They are going through nothing because they aren't aware of this.

Not yet. But they will be the ones yelling and screaming at a CM when they find out.

 

[Saskdw]

How did it work for Internationals using FP+? Is the issue because you have to pay for this?

Could this be, somehow, the end of paid FP if enough people are up-in-arms?

FP+ could be booked through your account on the Disney website.

 

[mattpeto]

Starting at 7am though?

That's what I was told.

 

[djlaosc]

How did it work for Internationals using FP+? Is the issue because you have to pay for this?

Could this be, somehow, the end of paid FP if enough people are up-in-arms?

As far as I am aware, we can pay for restaurant reservations like Cinderella's Royal Table, so it shouldn't be the money aspect.

 

[Splash4eva]

The big one for me is I’ll know if I can get the rides I want, at the time I want, before I pay for it.

How so? And if it works as accurate as Genie+ was with times. Good luck to all of us lol

 

[the_rich]

How so? And if it works as accurate as Genie+ was with times. Good luck to all of us lol

The app lets you pick your first three rides before you pay.

 

[Splash4eva]

The app lets you pick your first three rides before you pay.

Interesting and it locks in the time?

 

[Vacationeer]

Man there is still an awful lot of confusion on this on these boards, I can't imagine what people who don't follow these are going through.

Our last 4 big WDW trips were each operationally different. The norm now is nothing is the norm

I really hope this next phase has been planned well enough not to require repeated adjustments into infinty.

With everything going on the last few months maybe that’s finally happening?

 

[DCBaker]

Interesting and it locks in the time?

See here:

How to Purchase

When you're ready to purchase Lightning Lane passes, here's what to do:

• Open the My Disney Experience app, then tap the Lightning Lane Passes section on the home screen.
• Select a date and theme park.
• Select a Lightning Lane Single Pass, a Lightning Lane Multi Pass or both.
• If you select a Lightning Lane Multi Pass, you can choose up to 3 Lightning Lane Multi Pass experiences and arrival windows in advance.
• If you select a Lightning Lane Single Pass, you can choose an arrival window in advance.
• Follow all prompts to complete your purchase—and receive a confirmation.
• From the confirmation screen, you can tap "Plan Another Day" to purchase another pass—or tap "View My Day" for details about your Lightning Lane selections.

Guide and FAQ to Disney World's Lightning Lane Multi Pass, Single Pass and Premier Pass

Guide and FAQ to Disney World's Lightning Lane Multi Pass, Single Pass and Premier Pass

www.wdwmagic.com

 

[Dranth]

Which is a problem when your bringing changes into effect in the next 28 days, when people have already booked a vacation 400 days ago, and you aren't informing people of the changes, even though they had a perfect chance to do so yesterday.

You shouldn't have a policy in place, make a change, announce the change, but not announce important required information as part of it.

For people not on boards like this, they will have seen the announcement pop up on their Instagram feed, possibly read the blog post, and then not think that they need to be constantly checking for any remaining relevant information that could affect their vacation in 28 days.

Any information regarding international inaccessibility should have been in yesterday's Disney Parks Blog post - and there is no good reason for it not to have been.

They did the same thing to DAS users recently. Not sure they care about the impact long term.

 

[djlaosc]

This whole announcement has been done poorly.

I would be like Disney announcing the dates when MNSSHP will be taking place, and then websites and blogs releasing the following information the following day.

"Please note, passports will be required alongside your MNSSHP ticket. International guests will not be able to take advantage of accessing the park until the party starts at 19:00. Passport checks will also be conducted at trick-or-treat stations around the park, with international guests being able to start to trick-or-treat at 21:30. International guests will also be able to start to queue for Jack & Sally and the Dwarves at 22:30."

 

[nickys]

How did it work for Internationals using FP+? Is the issue because you have to pay for this?

Could this be, somehow, the end of paid FP if enough people are up-in-arms?

No problems with FP+
No problems with Genie+
Dining was an issue on the app, now sorted
Magical enhancements (tours, droids etc) can only be booked using a vpn or by calling the UK arm of their travel agency

So there’s no consistency. We can book and pay for some things but not others. Genie+ was non refundable, so that’s not the issue (no legislative changes since then). Which to me suggests they could sort this if they wanted to. Or if they were half competent.

Edit: forgot to mention I can sit here in the U.K. and mobile order for pick up in an hour using MDE.

 

[easyrowrdw]

Yes and that feature is why it was terrible for a lot of people. Every re-ride you got was one less spot for someone's first ride. It lead to a massive difference in experiences.

Disney didn't bring that part back because it resulted in a worse experience for most users. They don't have the capacity to allow re-rides. They never did. With FP+ some people just got to take advantage of those that didn't know better.

To be clear, re-rides weren’t the only reason I thought FP+ was superior to G+. I just thought it was silly to say two things are the same only after removing one of the ways in which they are different so I didn’t think it was worth arguing over anymore.

I’m interested to see how this new system plays out.

 

[esskay]

Utterly bonkers decision making going on in management on this one. All it's done is made sure internationals spend their first week over at Uni. Great way to speed up the inevetable drain of people over to their main competitor that wasn't supposed to start until next year.

Edit: I can actually give a real world case of where this is going to happen. Litterally in the middle of planning out a booking that I'm making this week for September. Our original plan was 10 days WDW on site, 4 days uni on site. It's now 7 days uni then 7 days wdw

 

[Disstevefan1]

Utterly bonkers decision making going on in management on this one. All it's done is made sure internationals spend their first week over at Uni.