Where do you think they are outsourcing CMs at Disney owned places in Disney Springs and EPCOT?
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Labor cost cutting measures begin at Walt Disney World as the company enters Q1
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castlecake2.0
Well-Known Member
still the minority, excluding Disney Springs, most of which are not Disney owned or operated
peter11435
Well-Known Member
I’m well aware of what is third party and what is Disney operated. My point was that third party workers represent a small percentage of the overall WDW workforce.
Yes Disney Springs is almost all 3rd party running the location and one of our favorite places to visit.
Disney is the most greedy living on past glory company going. The days of treating cast well disappeared years ago and with that disappeared the good service, it's been clear for a few years many staff don't snort up the Pixy dust anymore. We have given up on the US parks and have our last cruise coming then we are done.
That's nothing new. Applicants just apply directly to third party running the Disney Springs and Epcot locations.
I guess we look at it differently. I don’t consider Disney having 3rd party restaurants and shopping as “outsourcing” CMs.
peter11435
Well-Known Member
Not the same thing as Disney outsourcing cast members. But you already know that.
Also those Epcot locations have been third party since 1982. Nothing has changed.
The member asked about outsourcing CMs at Disney Springs.
peter11435
Well-Known Member
They were questioning you, because you implied that it was happening… and they said both Disney Springs AND Epcot.
And no, having third party operating participants operating select locations is not even remotely the same thing as “outsourcing CM’s”
Thats not what outsourcing means
I should not have posted " thats nothing new ". And yes I know what outsourcing means like valet parkers in resorts that used to be CMs or have you seen who cleans the resorts late night, I have seen while I was visiting.
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Walk around the lobby in your Disney resort late at night and see who cleans the area. You don't recall in the news when Disney outsourced several years ago their IT groups to overseas and prior to being laid off they had to train their replacements?
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CaptainAmerica
Well-Known Member
Disney employees who work in India and third party employees who work at Disney resorts are two different things.
That's not accurate. Those overseas IT teams are third party once upon a time were cast. Disney employees in India, perhaps a few select.
CaptainAmerica
Well-Known Member
This is inaccurate.
You are incorrect but time to move on.
Guest facing positions are more than likely Disney Cast members. Back of house positions such as cleaners (non-mousekeeping), landscapers, maintenance, etc. are contractors.
The most visible non-cast member position I've seen recently is when Disney contracted out guest bus services to Academy when they had a driver crunch.
Also I believe at the third party owned in park restaurants at Epcot and DAK, while the people there may have a Disney name tag, they are not actually cast members, but it's done for continuity.
You may not be aware but back of house ( not exactly since third party clean guest lobby locations etc ) once upon a time were cast until outsourcing happened.
peter11435
Well-Known Member
Yes, third shift cleaning crews in the resorts have been third party for nearly 20 years now.
A support role most will never see.
That’s a case of Disney hiring a company to perform a service. Much like hiring a contractor for construction service. It is not, as you have implied, an example of Disney outsourcing guest facing cast members.
Yes and as long as the place is clean and tidy that's what counts to me whether cast or third party does the job.