iPhone "Keys" Coming to Starwood (Swalphin)?

BoarderPhreak

Well-Known Member
Original Poster
Interesting... Seems that Starwood (the people that run the Swan/Dolphin) are experimenting with soon allowing travelers to bypass the check-in counter and unlock their room by using digital keys sent to a special application available for Apple's iPhone.

Currently only testing in two (remote from Orlando) locations - the Bronx, NY and Cupertino, CA.

"After the two-property pilot, Starwood hopes to have the system active across each of the hotels in its W Hotel and Aloft portfolios by the end of 2014, which would represent some 123 locations throughout the U.S. While hotel owners would be required to make a capital investment to implement the technology, von Paasschen said Starwood would provide a "significant contribution" to defray those costs in order to get the program off the ground."
 

BoarderPhreak

Well-Known Member
Original Poster
Makes sense; Apple has had "Passcode" as part of iOS for a while now. Though this sounds more specialized (using Bluetooth).

Would love to see this extended to the rest of Disney. :p
 

bgraham34

Well-Known Member
This is something that we are testing in my office as well. I have been using my phone to open doors for a few weeks now. Downside is where I work my battery only last 6 hours a day.
 

discos

Well-Known Member
Just curious, why doesn't Disney own the swan and dolphin? I know they were built to allow the monorail to go through, so at one point did Disney own them?
 

Unplugged

Well-Known Member
Just curious, why doesn't Disney own the swan and dolphin?

That's a long story available in numerous books. I've come across the details in a book about Eisner's Disney years, WDW, and Disney in general. Long story short, Disney was going to contract out ALL hotels from construction to operation (after the building of the Contemporary & Poly) as they didn't want to be in the hotel business. After having cut a deal, they reviewed the plans, observed the contracted firm was basically building unattractive boxes (the norm for hotels back then) and then changed their minds realizing that Imagineering could do a far superior job and bring more magic and uniqueness to resorts. The way out of the contract was to allow for the construction of 2 resorts to be owned by said company on WDW property, though Disney forced the more extravagant design of them so they went art-deco (a popular style in Florida at the time) and pushed the design limits to make them more attractive.

Anyone can correct me if I'm wrong, but that's the Reader's Digest version I've assembled in my head from the numerous readings.
 

lazyboy97o

Well-Known Member
Just curious, why doesn't Disney own the swan and dolphin? I know they were built to allow the monorail to go through, so at one point did Disney own them?
They were part of a deal with Tishman for keeping the EPCOT Center construction on schedule. Eisner wanted out of the deal, which Tishman argued was for multiple hotels, and the Swan and Dolphin complex was the compromise.
 

R W B

Well-Known Member
Sounds cool at a glance but after thinking about it for a few minutes sounds like a headache! I personally have a pass code on my iPhone so if I have my hands full from shopping or if im holding a child and bags or what not it would be a pain to get my phone out, unlock it and then open the app to unlock my door. Can't believe I'm saying this but the MyMagic and the bands are much better compared to this. Not to mention what happens of my phone dies which is pretty commen at the parks?
 

StageFrenzy

Well-Known Member
The way out of the contract was to allow for the construction of 2 resorts to be owned by said company on WDW property, though Disney forced the more extravagant design of them so they went art-deco (a popular style in Florida at the time) and pushed the design limits to make them more attractive.

Anyone can correct me if I'm wrong, but that's the Reader's Digest version I've assembled in my head from the numerous readings.

I'd call the style michael graves, Eisner was very enamored with his work at the time and he was a hot commodity in the architecture world. (He still is I guess, but I’m ambivalent to most of his buildings) The Swalphin (I like that portmanteau) actually has a story about the land meeting the sea and some black heart nonsense if anyone cares to look it up.
 

The Visionary Soul

Well-Known Member
That's a long story available in numerous books. I've come across the details in a book about Eisner's Disney years, WDW, and Disney in general. Long story short, Disney was going to contract out ALL hotels from construction to operation (after the building of the Contemporary & Poly) as they didn't want to be in the hotel business. After having cut a deal, they reviewed the plans, observed the contracted firm was basically building unattractive boxes (the norm for hotels back then) and then changed their minds realizing that Imagineering could do a far superior job and bring more magic and uniqueness to resorts. The way out of the contract was to allow for the construction of 2 resorts to be owned by said company on WDW property, though Disney forced the more extravagant design of them so they went art-deco (a popular style in Florida at the time) and pushed the design limits to make them more attractive.

Anyone can correct me if I'm wrong, but that's the Reader's Digest version I've assembled in my head from the numerous readings.
You have the correct general idea, just a couple of corrections...

The Hotel Plaza Project was pushed by Ron Miller to rapidly expand WDW's hotel room capacity, faster than WED could do it alone (and with money Disney didn't have), not because Disney was interested in contracting out hotels to separate management companies. (Although this did come up at a different time with Marriott being the biggest player, save that story for another time.)

When Michael Eisner came to Disney (a big fan of good architecture), he saw Hotel Plaza's bland buildings and was shocked that Ron had already signed the contract to allow two more hotels built in the same manner. He immediately went to Tishman Construction (this is the company you are thinking of) and demanded that work not start on any future Hotel Plaza Hotels until Michael had a major architect work up some new designs for the buildings. Tishman was angry that this would hurt their profits by stalling construction by 2 years, and they demanded something in return.

Eventually, a compromise was made to allow the remaining two hotels to be centrally located on property (still owned by Disney, mind you) and be integrated into Disney's property as much as possible. (With transportation, watercraft connections, etc.) That led to the design and construction of the Walt Disney World Swan and Dolphin. And that is how you have two hotels on property owned by Disney, connected with Disney Transportation and Disney's reservation system, yet the buildings are owned by Tishman, and managed by Starwood.

So, blame Michael for the giant hotels there, or applaud Michael for putting a stop to more ugly hotels on Hotel Plaza. Either way, this is a Michael story. Personally, I just blame Ron Miller for just not going with WED to do the hotels in the first place at a slower pace until they had the money, but that's just me.
 

The Visionary Soul

Well-Known Member
Sounds cool at a glance but after thinking about it for a few minutes sounds like a headache! I personally have a pass code on my iPhone so if I have my hands full from shopping or if im holding a child and bags or what not it would be a pain to get my phone out, unlock it and then open the app to unlock my door. Can't believe I'm saying this but the MyMagic and the bands are much better compared to this. Not to mention what happens of my phone dies which is pretty commen at the parks?
The system Starwood is working on uses Bluetooth Low Energy. The door will automatically unlock if you get within about 2 feet of the door. No need to enter a passcode or take the phone out of your pocket. If your phone is dead, well, can't help you there.
 

R W B

Well-Known Member
The system Starwood is working on uses Bluetooth Low Energy. The door will automatically unlock if you get within about 2 feet of the door. No need to enter a passcode or take the phone out of your pocket. If your phone is dead, well, can't help you there.
Well that makes things more easy. How does the door lock though? If I leave my phone in the room am I locked out or will the system realize the phone hasn't passed through and keep door unlocked. Basically same as BMWs and other cars, if the key fob is left inside the car can't be locked.
 

Unplugged

Well-Known Member
Well that makes things more easy. How does the door lock though? If I leave my phone in the room am I locked out or will the system realize the phone hasn't passed through and keep door unlocked. Basically same as BMWs and other cars, if the key fob is left inside the car can't be locked.

Good question. All I can say as both a Sr. Software Engineer & BMW owner, no matter how much thought goes into a system, it's complex and when real-life is added, it never works 100%. There are other issues technology and the randomness of life inject that screw up the plan.
 

luv

Well-Known Member
If these hotel people keep it up, they will be able to fire all of the staff and never have to interact with customers in person again.

Maybe they could just have a kiosk to get a room key when your phone doesn't work or an email to tech staff so they could open the door remotely.

Spending money on tech things is silly when you have something that works. The technology will pass you by and you'll have to keep spending money to keep up with it. No reason for all that when you have something that works.

IMO.

(Not a fan.)
 

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