i guess i never really thought about tips for mousekeeping. We have always stayed at All Stars Movies resort, since 2002. We have always enjoyed our rooms (the three of us) and have always been impressed about the mousekeeping, up until our recent last visit Nov 2007. From the first day we checked in, ther room we were given, was soooo run down, very marked up and dingy, the air cond did not work, and the room smelled REALLY BAD!
We asked to move to another room, which they did, unfortunately they had to put me on the waiting list. I got called on my cell phone about 5 hours later while we were in Epcot, that they had a room available, but stated I would have to get into it within the hour or they would let it go to someone else. So I said ok, and had to leave my family at epcot, as it would be faster for me to go alone, and go swap out rooms. OK so that could happen to anyone right, not mousekeeping's fault fair enough, but then once we got into our new room, whoever the person who was assigned to clean our room, just did not do a good job, left trash in the trashcan, left other items untouched, etc, and just basically made the beds IMHO. We called to complain about it, and ask for some laundry bags. (these are the little plastic bags for laundry that have always been left in our rooms every year up until this year.) we were told that they were no longer provided, that we would have to purchase them in the laundrymat at the resort. OK......I thought this is getting kinda chincy, but ok, son I went to buy some, and low and behold, they were not being sold at the laundrymat.
The next day. (MY BIG COMPLAINT WITH MOUSEKEEPING) we went to the parks, around 9-10 in the morning, and returned about 10 that evening. When we showed up at our room, I noticed that the little silver bar that you can use to prop your room open was pushed out and our room was unsecure! APPARENTLY MOUSEKEEPING HAD LEFT OUR ROOM UNLOCKED AND UNSECURE SINCE 11AM THAT DAY!!!!!!!!!! we called for am anger, who showed up a short time later. We inventoried our room, and thankfully nothing was missing. We had my wife's work laptop, a checkbook, her purse, all kinds of electronic devices, that we had placed in our dresser cabinets etc. The manager checked our lock and verified which employee had opened our room and cleaned it by the card reader. I was livid!!! I couldnt believe someone would be that careless! Thank God nothing was taken. The manager did make it right and gave us a one night credit on our stay which we appreciated, but it was still very unsettling!
Also just as a sidenote, through our entire stay not once did mousekeeping do any of the little neat things they have always done with arranging cute things with towels etc, or leaving surprises for us in the rooms. This just comfirmed to us that it seems that mousekeeping is going down in some places etc. althoguh we have stayed at the ASM for 5 times, we will be staying off site from this point on.
So now I did not tip mousekeeping :shrug:
Incindently, I do tip and well at restaurants 20% if the service was good, and 15% if just fair, my hairstylist, and places as such, so I am not cheap, and I do believe in tipping, but I think somehow tipping has gotten outta control in this country. Like I said I understand hair dressers and food servers because the bulk of what they make is off of tips, but I am sorry I do not tip my mailman, especially since they make more a year than I do!! I do not tip people for just doing their jobs. After a while it just becomes ridulous.