I'm so flipping confused!

[disneygirl76]

So i'm currently on the phone with a cast member (not the best one I ever had mind you).

2 questions -

1) about water parks:

per WDW website:

Water Park Fun & More Option
When you buy a multi-day Magic Your Way ticket with Park Hopper option, you can add the Water Park Fun & More option for just $22 (plus tax) more! With this option, you'll enjoy a certain number of visits based on the length of ticket purchased.
You can buy Magic Your Way tickets online. For additional information about the Water Park Fun & More Option, explore our frequently asked questions

However, I asked the Cast Member to price what it would be to add this to my ticket and she quoted me the price of a water park ticket plus tax, for all 10 days of my MYW + park hopper ticket. Which totaled $58.58 per person.

But based on the above, it says for JUST $22. She says there is NO ONE else I can talk to. I know i can speak to guest services but she is refusing to put me through.

2) on my waltdisneyworld.com reservation it shows our flight info. However, it says the times of pick up as 12 a.m. for both arrival and depature. The flight info is accurate however the time is wrong. She says that is b/c all the DME drivers know the flights and it is just automatically added as 12 a.m.

Is this true? Or should my reservation reflect the accurate flight times????

 

[disneygirl76]

It won't hurt to give it a try. Has anyone tried this since the June 3rd ticket price increase?

 

[sgtmgd]

So i'm currently on the phone with a cast member (not the best one I ever had mind you).

2 questions -

1) about water parks:

per WDW website:

Water Park Fun & More Option
When you buy a multi-day Magic Your Way ticket with Park Hopper option, you can add the Water Park Fun & More option for just $22 (plus tax) more! With this option, you'll enjoy a certain number of visits based on the length of ticket purchased.
You can buy Magic Your Way tickets online. For additional information about the Water Park Fun & More Option, explore our frequently asked questions

However, I asked the Cast Member to price what it would be to add this to my ticket and she quoted me the price of a water park ticket plus tax, for all 10 days of my MYW + park hopper ticket. Which totaled $58.58 per person.

But based on the above, it says for JUST $22. She says there is NO ONE else I can talk to. I know i can speak to guest services but she is refusing to put me through.

2) on my waltdisneyworld.com reservation it shows our flight info. However, it says the times of pick up as 12 a.m. for both arrival and depature. The flight info is accurate however the time is wrong. She says that is b/c all the DME drivers know the flights and it is just automatically added as 12 a.m.

Is this true? Or should my reservation reflect the accurate flight times????

12am is standard time they pit for dme..I wouldn't be concerned...

Call back.and ask for a supervisor..whoever you spoke to was way out of line not to transfer you..to a.cm supervisor
I would let.them.know your concerns and I bet they get a better.explanation and one that adds up.

 

[disneygirl76]

12am is standard time they pit for dme..I wouldn't be concerned...

Call back.and ask for a supervisor..whoever you spoke to was way out of line not to transfer you..to a.cm supervisor
I would let.them.know your concerns and I bet they get a better.explanation and one that adds up.

Thanks! I think she was afraid I was going to get her in trouble. I just wanted someone to give me a simple answer.

 

[Alison1975]

So i'm currently on the phone with a cast member (not the best one I ever had mind you).

2 questions -

1) about water parks:

per WDW website:

Water Park Fun & More Option
When you buy a multi-day Magic Your Way ticket with Park Hopper option, you can add the Water Park Fun & More option for just $22 (plus tax) more! With this option, you'll enjoy a certain number of visits based on the length of ticket purchased.
You can buy Magic Your Way tickets online. For additional information about the Water Park Fun & More Option, explore our frequently asked questions

However, I asked the Cast Member to price what it would be to add this to my ticket and she quoted me the price of a water park ticket plus tax, for all 10 days of my MYW + park hopper ticket. Which totaled $58.58 per person.

But based on the above, it says for JUST $22. She says there is NO ONE else I can talk to. I know i can speak to guest services but she is refusing to put me through.

2) on my waltdisneyworld.com reservation it shows our flight info. However, it says the times of pick up as 12 a.m. for both arrival and depature. The flight info is accurate however the time is wrong. She says that is b/c all the DME drivers know the flights and it is just automatically added as 12 a.m.

Is this true? Or should my reservation reflect the accurate flight times????

My ressie doesn't even show DME even though I called and added the info months ago..

 

[disneygirl76]

My ressie doesn't even show DME even though I called and added the info months ago..

You may want to call and confirm then. It should have it on there. I also asked the CM to email me a copy of a my official reservation and she did. It was an attached file that looked like what I will be getting in the mail in a couple of weeks.

 

[Alison1975]

I think I shall do that tomorrow.. ugh

 

[MissM]

It won't hurt to give it a try. Has anyone tried this since the June 3rd ticket price increase?

Not this time, but many times in the past with previous ticket upgrades after price increases.

 

[dopeylover]

Sounds like a fair answer..when is your trip? I am going in September for my honeymoon...1 night at WDW and they cruise on the Fantasy...

Now that you're talking about it, the same thing happened on our trip last year. On the website both arriving/departing said 12am, and I called to confirm everything was ok too, and it was. Also, when we receivef our ME stuff in the mail, all of our info. was correct. I would really only be nervous if your mail package says the wrong stuff.

Have a blast!

 

[disneygirl76]

I think I shall do that tomorrow.. ugh

I hope you get "happy" instead of "dopey" and "grumpy" like I had this a.m.

 

[Alison1975]

I hope you get "happy" instead of "dopey" and "grumpy" like I had this a.m.

ha ha ha..if I get Dopey or grumpy then I will have to "get my bartender on" and have no fear. they don't want that.

 

[disneygirl76]

ha ha ha..if I get Dopey or grumpy then I will have to "get my bartender on" and have no fear. they don't want that.

Nice!! I need to break out my inner queen of hearts but I played nice. I nearly hung up on her!

 

[Alison1975]

Nice!! I need to break out my inner queen of hearts but I played nice. I nearly hung up on her!

Ha ha..I used to be much more passive with people..but after bartending for over a year I have learned how to deal with certain situations..lol