I Do Not Like It, Sam I Am! (A Curmudgeon's Review of Genie+)

Weather_Lady

Well-Known Member
Original Poster
My family visited WDW from August 12-18, 2023. (Despite what you're about to read, it was an absolutely beautiful week, and we had a truly wonderful time!) This was our first visit after the introduction of G+, and although I'd resolved ahead of time not to try it, the rest of the family felt otherwise, especially as we had ample gift card monies to burn.

So we gave it a shot, purchasing G+ for 1 day at HS and 2 days at MK. Here's a summary of our experiences, what we got out of it, and my morning-after feelings about the offering.

At MK, the best use of G+ seemed to be to make them for the earliest possible time at the next big attraction we planned to do, since the return times were typically 20 minutes or less into the future (or could be modified to closer times with a little refreshing). Using a pre-rope-drop arrival, G+, and the Tron VQ (but not purchasing any ILLs - we hit 7DMT at rope drop), we ended up doing almost every attraction at MK (we skipped the Barnstormer, Enchanted Tales, Tom Sawyer Island, Liberty Belle, Hall of Presidents, Aladdin's Magic Carpets, Dumbo, Teacups, the AstroOrbiter, and Swiss Family Treehouse -- and saved Jungle Cruise and Peter Pan for extra evening hours) in one day this way, with no standby or LL waits over 20 minutes.

It was annoying to be on my phone frequently, but I spent way less time overall using the one-at-a-time method at MK than I did on our HS day. At the same time, it was clear that in most cases, we were only saving a few minutes in line by using G+, especially if I credited the touringplans app wait time estimates rather than the much-higher WDW ones. And to be fair, with a good touring plan and rope drop arrival, we used to get just as much done in a day at MK, with no long waits, EVEN BEFORE G+. Disney has accomplished what all of us cynics knew it was going to do with G+: artificially create a "problem" (longer, slower-moving lines, because of G+), and then sell us the "solution" (G+) at a premium.

In contrast, for the day we purchased G+ for HS, I stacked G+ reservations like it was my job, because the attraction lineup is so much more limited, with some attractions "sold out" well before the day was through. We had parkhopper tickets, so we spent the first half of our day touring AK in standby, whilst making HS G+ reservations at 7am and then every 2 hours after HS opened. (Actually, I had to wait for over 3 hours post-opening, since when I was initially eligible for make our first G+ after park opening, none of the return times at GS except for Slinky (where I'd already made a G+ at 7am) were pushed beyond 2pm, so the system wouldn't "let" me make any G+ with my parkhopper ticket until after that happened.)

Once I could start making G+ reservations, I had to come back regularly to modify them and push them back to get the return windows we wanted, so we wouldn't be criss-crossing the park all evening. The plus side: we waltzed over to HS around 5pm, with G+ for Mickey and Minnie's Runaway Railway (5pm) and Rock 'n' Rollercoaster (5pm), and then after our 6pm dinner at Sci-Fi Dine-In Theater, G+ for Slinky Dog Dash (7pm), Toy Story Midway Mania (7pm), and Millennium Falcon (8pm). (I could potentially have tried for Tower of Terror after that, but nobody wanted to do it.) That meant that when we returned to HS the next morning, only Rise of the Resistance, and the "anytime" attractions and shows, were left, and those were all easily accomplished in standby. Had we opted to skip Fantasmic! the night before (which in hindsight I wish we'd done), we could have done Rise at the end of the night then, and not even needed to be at HS at rope drop the next day. The minus side: I didn't get to enjoy being "in the moment" that day, with alarms on my phone reminding me to check/make/modify G+ every 2 hours, and frequently returning to look for better return windows in between. And of course, as with MK, we used to be able to do HS in 2/3 of a day before G+ came along, so all G+ did for us was to save us from the effects of itself.

As for my overall feelings about G+, I absolutely hated the idea that I was spending more money on top of our park tickets to do this. I felt like a sell-out and a sucker, and even worse, I felt like an entitled d*$%he-bag walking by the people waiting in standby lines whenever we used a lightning lane. Conversely, when we were the ones waiting in standby on all of the days when we didn't purchase G+, I found myself feeling resentful of those in the lightning lanes, and angry at Disney for treating the majority of its guests like second-class citizens. The feeling was clearly shared by other guests in standby, a few of whom I witnessed making sarcastic remarks, or rolling their eyes, at the CMs who had the unfortunate job of stopping and holding back the poors standby line every time someone sauntered up through the lightning lane. Obviously, this is not any CM's fault: they should not have to tolerate rudeness from any guest, and I tried to give a smile and an encouraging word to those I saw in that position, but I am convinced that the guest attitudes I saw were symptomatic of (or at least being exacerbated by) the in-your-face caste system that Disney has created for queues, and expects its employees to maintain. Seriously, G+ just couldn't win with me -- I hated it when we had it, and I hated it when we didn't! :banghead::(🤣

If we were to visit again with G+ running the way it does now (which is not likely to happen, simply because our kids are on the threshold of college, which is going to occupy our incomes for the next few years -- maybe by then something will have changed!), I think we would opt to purchase it for MK and HS, but subtract 1-2 days from our multi-day tickets and a night from our hotel stay, to recoup the cost and account for the fact that we'd need less time in the parks to cover everything.

I used to enjoy using Fastpass and Fastpass+, and I loved our post-COVID visit when everything was standby-only (albeit with a VQ for RoTR). Those systems were simpler and more egalitarian, and I felt like they were tools to help me, rather than a sort of pyramid scheme designed to get me to endlessly increase my investment in a parks visit, first in terms of money, and then in terms of precious vacation time spent on my phone, without any guaranteed return.

Obviously, others will feel differently about how G+ performs -- I've read some positive reviews -- and hopefully most people will have less emotional baggage associated with buying and it, or with not having it, than I did. Still, at the end of the day:

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Jon81uk

Well-Known Member
Disney has accomplished what all of us cynics knew it was going to do with G+: artificially create a "problem" (longer, slower-moving lines, because of G+), and then sell us the "solution" (G+) at a premium.
That problem was created by FastPass and particularly FP+.

All Genie+ has really done is charged people for FP+ and forced them to wake up at 7am.
 

Minnesota disney fan

Well-Known Member
Thanks for your viewpoint on G+. I feel it's the worst idea they could come up with regarding lines.
Way back when they didn't have any of that and we ALL waited in lines, there was no fighting, and the lines actually moved all the time!!! Imagine that? It seems like they are just complicating the issue with an inferior system. IMO.
 

NelleBelle

Well-Known Member
I, too, loved the standby for all during Covid. I have refused to do G+ our last few visits. But I do utilize DAS. But even at universal, where I didn’t use their version of DAS, we wouldn’t pay for express pass either. At least with fast pass, if you stayed on site,you had a tiny advantage for booking window. Genie doesn’t really give you anything but a headache and drained phone batteries!
 

eliza61nyc

Well-Known Member
Our trip was 9/6-16, luckily the parks were on the low side so we only purchased genie plus one day.

The thing I really dislike is that after purchasing genie plus you have to fork out more cash to do a premium ride. WTH!!

Now my 3 20 somethings handle the logistics, I can't blame Disney for the amount of time they were on the phone, lol they keep their phones out at all times period.
 

sylviagree

New Member
Recent visit. Purchased LL in Epcot. Got to Frozen and they said no more LL. I asked why. I was told that they had hit their limit for the day so LL was no longer available for that day. Standby line was 80 minutes. Rip off
 

Nottamus

Well-Known Member
We have visited 4 times since G+ started - getting by NOT paying for it - using stand by.

I hate the idea of paying for it - BUT 2 weeks we are going back with friend and planning on it a few days for the first time

Hopefully it’s slow and don’t need it
 

NelleBelle

Well-Known Member
I have never purchased genie+bit have purchased ILL when I overslept and missed the VQ. We wanted to be sure we rode Tron at least once and I paid to ride GotG and used VQ to ride as many times as we could!
 

Hockey89

Well-Known Member
Thanks for your viewpoint on G+. I feel it's the worst idea they could come up with regarding lines.
Way back when they didn't have any of that and we ALL waited in lines, there was no fighting, and the lines actually moved all the time!!! Imagine that? It seems like they are just complicating the issue with an inferior system. IMO.
Lines used to move? Man, people forget what it was like waiting 3 hours to get on Splash mountain.

Was just down there with the family and what an easy, great system. Never waited more than 10 mins for any ride and rode 52 rides over 6 parks days.... All while being done by 1145 for lunch.....
 

AEfx

Well-Known Member
I really miss Fastpass , easy to use and free.

I wish we could go back in time to those days and tell the people who thought paper FP were "too complicated" what they would be in for now...but they wouldn't believe us.

I don't think even those that are as hardened and curmudgeonly as myself would have believed just getting on attractions would become such a monstrous, ridiculous mess this has.
 

Animaniac93-98

Well-Known Member
I wish we could go back in time to those days and tell the people who thought paper FP were "too complicated" what they would be in for now...but they wouldn't believe us.

I don't think even those that are as hardened and curmudgeonly as myself would have believed just getting on attractions would become such a monstrous, ridiculous mess this has.

To say nothing of virtual queuing...

It's no longer enough to hope the ride will be open on the day you visit.
 

NickMaio

Well-Known Member
Our trip was 9/6-16, luckily the parks were on the low side so we only purchased genie plus one day.

The thing I really dislike is that after purchasing genie plus you have to fork out more cash to do a premium ride. WTH!!

Now my 3 20 somethings handle the logistics, I can't blame Disney for the amount of time they were on the phone, lol they keep their phones out at all times period.
It's textbook nickel and diming.
Most people with lots of extra cash could care less.
Planning 3 in advance was perfect.
This day of nonsense is total garbage and pulls you out of your experience after every ride.

I really hope they scrap it. Probably won't, but I still hope someone might come along.and bring WDW back to a great experience for all.
 

BASS

Well-Known Member
I used it this past weekend for the second time ever. I had totally forgotten how to use it following my last January '23 trip. But after fooling around with it a little bit and chatting with a CM, I thought the app was fairly simple to use and intuitive. The only part I don't like (besides the pricing) was having to be up at 7. It makes trip planning much more difficult.
 

Weather_Lady

Well-Known Member
Original Poster
I went during the pandemic, Thanksgiving week. Best thing was no fast pass no genie...you just waited in line or didn't ride it. Nothing was too outrageous a line.
I agree. Even if lines are standby-only but are long, they're better than the alternative.

The psychological difference between waiting in a 30-minute standby line that looks long but moves constantly, and a standby line that looks short but takes 30 minutes to get through because you're being constantly stopped and made to wait for indeterminate amounts of time so that Disney can shunt other guests ahead of you, is enormous. The former buoys your spirits with the feeling of inexorable progress as you reach the boarding area: the latter makes you feel cheated and less-than.
 
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Club Cooloholic

Well-Known Member
I agree. Even if lines are standby-only but are long, they're better than the alternative.

The psychological difference between waiting in a 30-minute standby line that looks long but moves constantly, and a standby line that looks short but takes 30 minutes to get through because you're being constantly stopped and made to wait for indeterminate amounts of time so that Disney can shunt other guests ahead of you, is enormous. The former buoys your spirits with the feeling of inexorable progress as you reach the boarding area: the latter makes you feel cheated and less-than.
I would agree. This is where I really think all this pay to play crap really effects the Disney vacation atmosphere and honestly repeat guests. Back in the day, I remember hitting some swanky clubs in Vegas, but it always annoyed me that if you wanted to actually sit, sometimes even at the bar you had to be prepared to shell out on top of that cover charge.
Disney is worse because kids can see it happening . I have been able to afford Genie for some days, but I can't imagine being a family that scraps and saves and then you get to Disney and feel like a second class citizen. It's so in your face.
Disney always took lots of planning but the last few years required more. It's supposed to be a vacation and you are requiring your guests to be ready before 7 to be on their phone to prepare for the day??? Most of us wouldn't want our job to ask that of us, and we are allowing our vacation resort to???
 

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