HMMMM! Disney must be busy, or they got an problem....

[Ariel484]

DISAPPOINTED!!!!!!!! 56 minutes on hold to find out in ~7 minutes, that they cannot find any offering for 20% off POR FQ. Yes they see it on the Disney.com special offers web page, but the system says it is not a real offer.

They said the same thing to me when I tried to apply the POFQ discount today...no availability. Not cool.

 

[bethymouse]

That is ridiculous! I noticed online that even as of today, all day, the system went down several times, and there were very few "standard rooms" available!

 

[Kim T]

I called this # 407-828-8101 and SUCCESS!!! I was on hold for barely 1 minute!! And I got the discount for POFQ.

 

[LucyK]

This does not bode well for my 2014 vacation, POFQ is excluded from the Free Dinning promo. I wonder if I'll be able to apply the room only discount when the time comes.

 

[Disneykidder]

They never used to have exclusions...not cool.

 

[Joshua&CalebDad]

This does not bode well for my 2014 vacation, POFQ is excluded from the Free Dinning promo. I wonder if I'll be able to apply the room only discount when the time comes.

FYI...It may have been because of your dates. I am staying at POFQ during the promotional period and I am on the free dining plan. Sorry to hear you weren't able to get in on the discount.

 

[ddrongowski]

Try booking it online.

Sorry, we found no availability for the dates below.

 

[Sassagoula-Rvr]

lol, I remember when I was on hold for 2 hours in May trying to get dining reservations for this November...It does suck.

 

[ddrongowski]

I called this # 407-828-8101 and SUCCESS!!! I was on hold for barely 1 minute!! And I got the discount for POFQ.

I will try your number. So far on hold for 6 minutes. Crossing fingers and toes...

 

[SMS55]

Yes they see it on the Disney.com special offers web page, but the system says it is not a real offer.

Bait and switch and/or false advertising. Just the lawyer in me.

 

[Poofiesdream]

I will try your number. So far on hold for 6 minutes. Crossing fingers and toes...

Did you get it?

 

[Poofiesdream]

I called and no room only discounts for POFQ available Dec 8-14th! I called early on the 1st. Don't think they really had any rooms available!

 

[Vader2112]

Try (407) 560-7277 it is the pass holder hotline. Im sure you can use the automated system to make a payment. I go right through to the payment system and then tried an agent with only a few minutes wait. Call and claim ignorance!

 

[Vader2112]

I called and no room only discounts for POFQ available Dec 8-14th! I called early on the 1st. Don't think they really had any rooms available!

I think POFQ was blocked out. There was another post yesterday indicating as much.

 

[JiminyandTink]

I'll tell you where they've definitely got a problem...the WDW website!
It has always been slow and somewhat unreliable, but lately it has been riduculous.

 

[ddrongowski]

Did you get it?

Was on hold for 32 minutes. Then no go, but they did say they had a garden view room at PORS for 75.35 less than what I paid for the standard at POFQ. So I said sounds good to me, but then they found out that no it will be 75.35 more, so now I am on hold again while they try to get my original room at POFQ back for me.

 

[ddrongowski]

Try (407) 560-7277 it is the pass holder hotline. Im sure you can use the automated system to make a payment. I go right through to the payment system and then tried an agent with only a few minutes wait. Call and claim ignorance!

If they get me back to were I do not have to pay more money for my already paid for trip, I will be happy and not touch this hot potato again.

 

[Poofiesdream]

I think POFQ was blocked out. There was another post yesterday indicating as much.

wasn't blocked out just no rooms available. I had a room reserved and just wanted to add the discount but they wouldn't do it

 

[Vader2112]

I'll tell you where they've definitely got a problem...the WDW website!
It has always been slow and somewhat unreliable, but lately it has been riduculous.

Agreed I hate that I have to call now to get passholder rates. They have not updated anything. If you have an RFID pass associated it will not show you the true offers. I also think they made it real hard to compare and have elimiated the other offers area. I booked WL for labor day weekend while the website showed a cheaper rate than the rack rack for non passholders. when I called the rate went down another $60.00 per night for a Woods view bunk bed room.

 

[Vader2112]

wasn't blocked out just no rooms available. I had a room reserved and just wanted to add the discount but they wouldn't do it

Sorry...Did you request a supervisor??