The first night we were there, we waited almost an hour for a bus to DTD. No exaggeration. We didn't want to walk across busy major intersections with the kids. Then they dropped us off in a weird spot. TTC for MK was the best. Epcot spot was terrible! Also, make sure when you get there, you have everything you need for the night. We needed extra pillows and blankets. Called the front at 10 PM, after getting back. Got tired of waiting, and wanted to get to sleep, so DH went down to the front himself to ask around 11. Someone knocked on the door at 1 AM with said pillows and blankets. Turns out there was only one person in housekeeping, and they don't have any way of staying in contact with the desk. We complained, and they gave us passes (keys, really) for the complimentary breakfast. DH and DS were ready first in the morning. The line for it wrapped down the hall, they couldn't even get near it. Quite a few people complained, and they comped us breakfast downstairs. They have 2 nice pools, but usually only one is open at any time, and it seemed like they were closed down early. The room was small. 2 double beds do not work for my family, anymore. The safe never worked. (OK, admittedly, now I am getting nit picky.) DH and I started thinking of our time there as a different vacation we never wanted to repeat. Thank goodness we booked some nights at POFQ, also. After paying for the cab from the airport to the hotel, and from that hotel to POFQ, we didn't save anything. Even though we had a nice view of SSE, never again. Just reinforced why we love being on property.