Hi everyone. We are back from our trip and I feel compelled to bump this post. First of all, I really appreciated everyone's kind words and memories about All Star Sports. It really allowed me to go into our trip with excitement and an open mind. We walked around the entire resort and I have to say, my favorite part was the baseball section! It was so perfectly themed, especially the pool. I loved it there! Our room was in the tennis section.
I just finished my trip report which included my thoughts on Sports, but I thought I'd post here too. I am not typically one to complain but when it comes to how we spend our hard earned money, I don't mess around. We left Sports with an overall bad feeling and will not be returning.
To briefly summarize, on our first day, we noticed a strong sewer smell by the pool. To the point where we sometimes had to hold our breath when we walked by. Not pleasant.
We had connecting rooms with my parents. There was a broken piece of metal between the two doors. My one year old cut her foot on it when she crawling by. I also cut my toe on it on a different day. Both were bleeding. We told a manager about this and he said he would arrange for maintenance to come by and fix it. No one ever did so we covered it with bandaids.
On Monday of our trip there was a big storm. The walkways were covered in mulch, sticks, trash and debris. When we checked out on Saturday, all the mess was still there. It was never cleaned up. Sad.
The drink station was frequently out of coffee, iced tea, cream etc. Every day, something was out. Even at 8am. When we asked for something to be refilled, the CMs would stand around talking to each other while we stood there, mug in hand.
And finally, I was up in the middle of night every night with our one year old. One night, while she was laying on the floor near the sink for a diaper change, a cockroach ran out of the bathroom towards us. I woke my husband up to take care of it.
I complained to a manager about all these things in a very nice way. Just to let him know we were unhappy. He could have cared less. Didn't even bat an eyelash when I told him about the cockroach. He tried to give us extra fastpasses as compensation. I said no thanks so he offered a $50 room credit. Half of a night.
Overall, we did not feel like we were 'in the Disney bubble' like we did at Pop. Pop was always neat as can be, the CMs went out of their way to say hello to us, always saying Good Morning Princess to my daughter, or have a magical day princess. We didn't experience any of that at Sports. It felt like your typical Holiday Inn. We personally will never stay there again
But again, I do appreciate everyone's opinion! It makes me think our experiences were not the norm.
