I did say it wasnt liked by everyone. It was controversial to guests who got to the parks early, tapped on their devices and missed out. It also failed due to the inconsistent ride ability to function. But for Disney it created some manner of order they were seeking. Because of that it will be relied upon again. FP+ also has been less than favorable with many people who believe it creates more problems and line building, but again Disney sees it as a solution to avoid chaos.
Right, people always want to complain about something, especially when they can't envision the alternatives. I did concede that the problem with RotR is not the queuing system but the inexplicably and inexcusably poor capacity, even way before Covid was a thing. In my opinion, Disney needed just to stick with an omnimover. The IP, the story, the effects, and the theming were enough to make it a hot ride. They didn't need to throw in a low capacity thrilling ride system on top. I'd have saved that for a lower expectation ride where the demand wouldn't break the park. Maybe I don't know the exact blueprint of the building, but to my knowledge, only 16 people load at a time (pre-Covid levels). Mickey and Minnie at least had 32.
It needed to be an omnimover like Spaceship Earth or Little Mermaid where the entire track was a ride vehicle. Trade-off the quality for some capacity.