I love the rooms at OKW. The location, layout, and bus stops are a non issue.
The "food window", Table Service Restaurant (Olivia's), and pool area are what I do not like.
There is no real quick service option, just a limited selection at a window, and no inside tables to sit at. Olivia's is OK. I know some people rave about it, but for me it really is about the same as it's sister restaurant, the Turf Club Grill. It's good food, but nothing special, and it gets old very quickly. The pool area is too small and cramped.
Oh, and while I don't hand out in the lounge that often, the Gurgling Suitcase is also very very small.
-dave