I think that there are those at Disney who do care about show and want to fix this stuff, but there are also people at Disney who don't care and get their way more often than not. I think that Disney is starting to turn themselves around slowly but surely and we're going to see more of this in the years to come. I just think that as a rabid fan base most forums like this have a habit of expecting far too much. We base our expectations on a perceived notion of how fast other entities in the same business work and operate. Then we apply that inflated idea of what we think Disney should be doing to what they actually are doing and it doesn't match up. That's when people get upset and believe that Disney is not performing at the level in which they should. Yes, I do believe that Disney could do more but maybe not that much more. Before Universal created the Harry Potter area when was the last time that they actually added anything major to the park? Disney is really starting to pick up the pace with additions and upkeep. Time will tell if they keep up with it or allow apathy back in.
This is why Disney is taking its sweet time fixing that thing 
