Not sure how it works though I rented from the DVC Rental Store a few times but thought it was odd that I was directly contacted by the owner of the points of my trip that I'm going on next month wanting to know if I was thinking about renting again in 2025. Is it common that they give your phone number to the person your renting from? I thought everything went through the Dvc Rental Store as far as changes, cancellation and such. I know I wasn't given the owners phone number not sure why he has mine. Is this normal?