Were you not able to book a 4th FP at the kiosk? You said you were able to, but the selections were not the same as the other families, thats not the other families fault. Sounds like you still came out ahead because you still had the ability to plan your day better by planning ahead and they have to go to the kiosk still as well. Why you so mad?
They were two different situations. First, we were trying to get them to open up my account so we can schedule 4 fast passes on my phone for each remaining day, but told we couldn't.
Then one other day, after we used our three, at the Kiosk to get the 4th pass later was when the other thing occurred.