Disney to expand cancellation fees to all table service restaurants at Walt Disney World

[MichWolv]

To me that's what this system is aiming to stop. I don't believe you should make a reservation at all when you want to be able to wake up in the morning and decide what you want to do/eat. Just my opinion.

Then we are in agreement that this system does limit flexibilty. You are no longer confused!! I have done my good deed for the day.

The difference is that you believe the flexibility it is limiting is flexibilty I never should have been granted in the first place, while I believe that flexibility is one of the wonderful things I like to enjoy on vacation.

 

[Bairstow]

I don't see the policy as being completely anti-guest.

Look at it from the perspective of guests who could have gotten close-time reservations, or been seated as walk-ups at the same restaurants but couldn't because the restaurant had assumed that space for them was not available. Encouraging, through threat of the fee, guests to actually keep reservations, and more importantly, to not make reservations they do not intend to keep helps optimize the restaurants for all guests and Disney as well.

 

[Master Yoda]

Then we are in agreement that this system does limit flexibilty. You are no longer confused!! I have done my good deed for the day.

The difference is that you believe the flexibility it is limiting is flexibilty I never should have been granted in the first place, while I believe that flexibility is one of the wonderful things I like to enjoy on vacation.

I hear yoga will improve flexibility.

 

[Tonka's Skipper]

LOL. You have no understanding of how this company works. 20 years ago, management had the "whatever the guest would like, he/she will receive" mentality. Now, they do not. Listen to Jay Rasulo's comments a bit and continue to suggest to me that Disney wants anything more than as much money as possible from each guest, in any way possible.

In your opinion.

AKK

 

[Tonka's Skipper]

I was countering your point. Obviously, not all fees are revenue streams. But you have been asserting that just because a company is willing to waive a fee, that proves the fee does not exist as a revenue stream. I was illustrating the flaw in your argument.


I have actually proved the point by the 2 reasons presented.

1. The fee is not a revenue source since they cancel it so often......which leads to.......

2. The fee makes more reservations available for everyone, making the guests happy and making Disney more money by filling more tables.

3. This fee to not just being done for the hech of it! It being done for 2 very important business reasons listed above.

Tis not my discussion that is flawed...........tis yours Sir!

AKK

 

[ExtinctJenn]

Then we are in agreement that this system does limit flexibilty. You are no longer confused!! I have done my good deed for the day.

The difference is that you believe the flexibility it is limiting is flexibilty I never should have been granted in the first place, while I believe that flexibility is one of the wonderful things I like to enjoy on vacation.

I guess to me, you can enjoy flexibility on your vacation by way of not making reservations. Be spontaneous, go where you want, eat what you want... just, why make a reservation if your desire is to do so. That's my confusion.

Maybe it's just that folks like you and folks like me vacation differently. Or maybe we define the word "reservation" differently. Me, even not at Disney, if I tell someone I'm going to be somewhere at a certain time then by golly I'm gonna. If I make an appointment to see my friend who cuts hair, I'm going to show up when I said I would. If I make an appointment for a dental cleaning, I'm going to be there. I guess I just put ADRs into the same category. I guess maybe some folks, because it's a vacation, see that differently and y'know what, that's fine!

 

[kels650]

But it's not better for everyone, as I posted above. I am an honest person, and if my family awakens too tired to trek from my resort to a faraway resort for the early breakfast we had planned 6 months before, we are screwed out of $30...how is that better for everyone?

I don't understand why you wouldn't plan on going to bed a little earlier the night before, especially considering you've known about the early morning plans 6 months in advance? Nothing can ever work for every single person, and when it comes to reservations there is a sense of personal responsibility too. If you make an ADR and choose not to go because you just don't feel up to it or are too tired that is on you, not on Disney. You reserved that time, and should therefore deal with any penalty considering they could have filled that time with someone that would follow through. It does not take much adjustment to daily plans to add in an extra nap or plan for a slightly earlier night. Being too tired or not feeling up to it is not a reasonable excuse for missing reserved times.

 

[G00fyDad]

People that stay with ATT.

And I haven't thought of a solution for off site yet.

I would LOVE to leave ATT, but unfortunately I have to wait until each of the four lines I have drop to a month-to-month or I have to pay the cell phone company early termination fee. As soon as this happens I am going with Verizon, I think.

 

[MichWolv]

I guess to me, you can enjoy flexibility on your vacation by way of not making reservations. Be spontaneous, go where you want, eat what you want... just, why make a reservation if your desire is to do so. That's my confusion.

Because I also desire to eat good food on my vacations, and the better food is found in the table-service restaurants, so I prefer to have the option of that as well. The only way to maintain that option is to make an ADR, since getting a walk-up is so difficult. Now I must choose between good food, flexibility, and $40.

 

[G00fyDad]

Pretty sure you can. Someone's making an assumption.

That assumption is based on the idea that if Disney is doing this to curb, or end, multi-booking ADRs then the same card would flag in the system showing another ADR for the same time. But, again, this all hinges on Disney doing this to stop the multi-booking of ADR's and not attempting to rake in the pennies that they would get from this policy.

 

[jaklgreen]

I don't see cancelling a reservation as a "burden" I see it as being a responsible member of society. If someone is saving a spot for me either a restaurant, hair salon, or doctor's office and I can not make it, I call and cancel. It is this me, me, me attitude that is bringing down society.

 

[ExtinctJenn]

Because I also desire to eat good food on my vacations, and the better food is found in the table-service restaurants, so I prefer to have the option of that as well. The only way to maintain that option is to make an ADR, since getting a walk-up is so difficult. Now I must choose between good food, flexibility, and $40.

Then keep the ADR you've made and no worries!

 

[G00fyDad]

Because I also desire to eat good food on my vacations, and the better food is found in the table-service restaurants, so I prefer to have the option of that as well. The only way to maintain that option is to make an ADR, since getting a walk-up is so difficult. Now I must choose between good food, flexibility, and $40.

Let's be fair. The difficulty is only during the busy months. I have never, in all my time going to Disney, ever, not once had an issue with walking in and getting seated quickly.

 

[MichWolv]

Let's be fair. The difficulty is only during the busy months. I have never, in all my time going to Disney, ever, not once had an issue with walking in and getting seated quickly.

Busy months just about everywhere, and even moderatly busy times for the more popular restaurants. But I agree...at many times of the year, it possible to get a same-day ADR (and will be more possible under the new policy). Walk-ups I have been far less successful with at all but a few places in the parks. Hotels and DtD are a little more available on walk-ups.

 

[G00fyDad]

Anyone can have access to an unlimited number of e-mail addresses and an unlimited number of debit cards. If people want to still cheat the system, there are ways to do it. The new policy - flawed as it is - may well prevent the vast majority of no-shows, but there will likely remain a small number who attempt to game the system. Regardless, there is no defensible reason for the absurd 24-hour cancellation deadline.

Again, we are going back and forth here. I never said people couldn't do it. I only said that someone using many cards and many email addresses would rarely happen. And yes, I do agree that 24 hours is kind of stupid. I would go so far as 4 hours, but 24 is a stretch no matter how you look at it.

 

[G00fyDad]

Busy months just about everywhere, and even moderatly busy times for the more popular restaurants. But I agree...at many times of the year, it possible to get a same-day ADR (and will be more possible under the new policy). Walk-ups I have been far less successful with at all but a few places in the parks. Hotels and DtD are a little more available on walk-ups.

I have gotten walk up each and every time I have ever gone. But I also go in October so it is less busy than say, June, or July.

 

[MichWolv]

Then keep the ADR you've made and no worries!

Indeed, thus limiting my flexibility. I'm just happy to see you're no longer confused!

 

[MichWolv]

I have gotten walk up each and every time I have ever gone. But I also go in October so it is less busy than say, June, or July.

And if I didn't have school schedules to deal with, I'd still be going in late-September, October, and late January like I used to. Those were the days!

 

[lebeau]

To me that's what this system is aiming to stop. I don't believe you should make a reservation at all when you want to be able to wake up in the morning and decide what you want to do/eat. Just my opinion.

No offense, that's kind of crazy. We're not talking about cancelling a doctor's appointment. We're talking about dinner in a theme park.

 

[G00fyDad]

And if I didn't have school schedules to deal with, I'd still be going in late-September, October, and late January like I used to. Those were the days!

Ain't that the truth! My daughter is unable to go with us in 8 days because she is now in college and they have this pesky little things about missing 10 days of classes. Next time we go she will be with us though. It is just going to make this trip kind of suck for me. She's my little girl, and can't go to Disney with us.