Disney Skyliner shutdown and evacuation - October 6 2019

flynnibus

Premium Member
We don't honestly know how we would react in certain situations until we ARE in fact in that situation. Possible panic? Possibly not. You won't know until you are in it for that time yourself.

Imagine all these death boxes millions get on every day that could mean hours of entrapment with no idea of when it will be over.. and being stuck with people you don't know... and having to wait to be rescued.

We call them 'elevators' - and when there are widespread power failures, hundreds of incidents kick off immediately and rescue can't get to them all quickly.
 

flynnibus

Premium Member
I've been considering ideas on how to remember those who suffered...

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KBLovedDisney

Well-Known Member
Imagine all these death boxes millions get on every day that could mean hours of entrapment with no idea of when it will be over.. and being stuck with people you don't know... and having to wait to be rescued.

We call them 'elevators' - and when there are widespread power failures, hundreds of incidents kick off immediately and rescue can't get to them all quickly.
Still not as scary as being close to the people who did me wrong, but that is just me and I understand your point. However, each one of us walks into a room everyday that contains hundreds of thousands of things that could kill us and yet we don't think twice. But in this given situation that you gave, it's like walking onto an airplane knowing that if something small goes wrong we could all die.

IMHO, I think you are speaking from more of a severe paranoia perspective versus actual outcomes.

Such as life honestly. People walking the streets could get killed by choking on a passing floating dandelion (heaven forbid this actually happen).
 

Incomudro

Well-Known Member
No, it's pretty much that.
Your counter to any example is "well there they can LEAVE" - well, sitting on a bench for hours and not leaving.. same thing

What is different is the persons anxiety about the situation... not the physical strains on the person. It's a mental thing and people should own it.

Why am I going to bother?
But here goes...
No, sitting in a box - hanging from a wire face to face with a handful of strangers - while knowing nothing about how long this situation is going to last (then it lasts for hours) is entirely different than sitting on a bench.
By the way, sitting on a bench for three hours - even alone sounds like torture to me.
 

flynnibus

Premium Member
Why am I going to bother?
But here goes...
No, sitting in a box - hanging from a wire face to face with a handful of strangers - while knowing nothing about how long this situation is going to last (then it lasts for hours) is entirely different than sitting on a bench.
By the way, sitting on a bench for three hours - even alone sounds like torture to me.

I guess you don't fly much?
 

Lilofan

Well-Known Member
Imagine all these death boxes millions get on every day that could mean hours of entrapment with no idea of when it will be over.. and being stuck with people you don't know... and having to wait to be rescued.

We call them 'elevators' - and when there are widespread power failures, hundreds of incidents kick off immediately and rescue can't get to them all quickly.
A death box? Being in the visitor team section of a European soccer league match surrounded by the home teams security so the home team fanatical fans does not get in our visitors section and rip our throats out ( kidding, but they hate us). Don't even think about trying to use the public restroom.
 

donsullivan

Premium Member
At this stage of this whole thing it seems most understand that the whole event was extended potentially significantly as a result of guests calling 911. I will pass no judgement on need but the call recordings seem to suggest hyperbole on the part of some.

However, it is also clear that Disney has some work to do with how they communicate with guests during a situation like this. They were clearly not prepared with an at the ready communications plan to keep those guests who were stranded appropriately updated on things. It would be irresponsible in the moment to tell guests any detail of what happened since it takes time to learn all that, and speculation is irresponsible.

As someone who has traveled extensively for both work and pleasure, I am intimately aware of the frustration that comes from not getting clear updates when your flight is late and they tell you nothing.

while they certainly had some sort of mechanical issue that started this, the real issue seems to have been a lack of communication with guests onboard. In today’s smart phone world, people will use every method available to fill that vacuum. Thankfully this is something that’s really easy to fix.
 

Tanna Eros

Well-Known Member
Later in the call, the man indicates the door is open, although it’s unclear how. He tells the dispatcher: “I’m going to try to get her out ... I’m stuck now. Ow!” and then the line goes dead.

I was and am still totally fine with riding these things, but now worried about others that I travel with having anxiety about being trapped for so long. This line above from the article doesn't help.
I'm starting to wonder if I have a sort of disassociation disorder. In an emergency, I get Zen and real calm, my brother has the same issue. We kind of blank out and take in the situation.
 

flynnibus

Premium Member
As someone who has traveled extensively for both work and pleasure, I am intimately aware of the frustration that comes from not getting clear updates when your flight is late and they tell you nothing. Disney clearly was not ready with a plan for that when this happened.

But is it really any different from every other 'lack of information' status Disney puts out? People keep saying "they weren't ready" -- I think it's more about "people don't like Disneys method". Disney never gives out details.. There was no pressing matter to tell guests to do anything except 'stay calm and be patient.. use the kit under the seat if you must'.

The problem with information is people love to second guess every decision. So if you tell people "we are holding up resuming operations due to a medical emergency" -- everyone will just freak out over why one person is more important.. why not this.. why not that.. etc

What people need to do is simply establish frequency of contact.. so people know they are not forgotten. Disney could say "We've had an issue at a stations that is preventing us from running the line through to the stations. You are not in any danger. We do not have an ETA on resuming operations yet, but we will get back to you no later than 30mins from now with an update" And just repeat with better precision as they get it.

ETA: tell people if they must, use the comms box, but please reserve it for only emergencies. Do not crowd the system with requests for updates or information

Can't you imagine how many people probably tried to use the comm boxes to ask about their ADR... or fireworks FP, whatever..
 

Tanna Eros

Well-Known Member
Do you have blackouts of/during the situation?
No. in fact, I become super aware of the situation. I'm thinking of times I've been stuck on a ride, to make the situation applicable to what those on the Skyliner experienced, and since my home park was a prototype park for a long time, I've been stuck quite a few times, and hurt quite a few.
My brother and I become Robocop, my sister becomes ED2000. She panics and runs around and twists broken ankles if there are any, and wants to call 911 at the drop of a hat.
 

KBLovedDisney

Well-Known Member
No. in fact, I become super aware of the situation. I'm thinking of times I've been stuck on a ride, to make the situation applicable to what those on the Skyliner experienced, and since my home park was a prototype park for a long time, I've been stuck quite a few time, and hurt quite a few.
My brother and I become Robocop, my sister becomes ED2000. She panics and runs around and twists broken ankles if there are any, and wants to call 911 at the drop of a hat.
Ah, then I wouldn't say what you do is an issue but an actual good way to approach a scary situation. I mean don't they normally say in every panicky situation is to 'remain calm'? Sounds like you and your brother got that right. Your sister? Not so much, lol.
 

Tanna Eros

Well-Known Member
Ah, then I wouldn't say what you do is an issue but an actual good way to approach a scary situation. I mean don't they normally say in every panicky situation is to 'remain calm'? Sounds like you and your brother got that right. Your sister? Not so much, lol.
Which is funny, my brother and I have dramatic occupations, an actor and an artist, respectively; my sister is an RN.
 

KBLovedDisney

Well-Known Member
What people need to do is simply establish frequency of contact.. so people know they are not forgotten. Disney could say "We've had an issue at a stations that is preventing us from running the line through to the stations. You are not in any danger. We do not have an ETA on resuming operations yet, but we will get back to you no later than 30mins from now with an update" And just repeat with better precision as they get it.

ETA: tell people if they must, use the comms box, but please reserve it for only emergencies. Do not crowd the system with requests for updates or information

Can't you imagine how many people probably tried to use the comm boxes to ask about their ADR... or fireworks FP, whatever..
Totally agree.
 

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