My Disney Skill is getting Disney Magic from CMs. I enjoy interacting, talking, and getting know them if we are standing around waiting. Almost all of it is small but memorable. Brave had just come out. We were told to get to Merida at park opening. So, my daughter and I head over there at opening. We are first in line. They have the little pin cart right there as well. My daughter went and talked with the CM, traded a pin. After meeting Merida, she called my daughter over by name and gave her a Merida pin. I was at a beer cart talking with the CM. She got me a beer, handed to me, scanned my card, and it didn't work. She smiled, talked some more, and said if Mickey wanted to charge me for the beer, he would have accepted the card.
The only big upgrade we got was our honeymoon. 7 days before our wedding, I called to confirm our Garden Wing at the Contemporary. They did not have a record of our reservation nor confirmation of payment. Something I didn't need to deal with a week before our wedding. I never told my wife because she would have gone crazy. I faxed over the reservation confirmation, the payment confirmation. They reviewed it, we had conf call with my credit card company confirming there was never a refund made. WDW could not find a record of it anywhere. Long story short, nothing was available at the Contemporary, Poly, or GF. AKL had just opened 4 months earlier. They had rooms available. I "settled" for it because the Senior Manager worked her rear off for me. We check in and are told there is slight problem and not to worry. The Senior Manager I was working with was there waiting for us to arrive. She was so helpful and gracious. We were given the honeymoon suite. It was on the first floor just right of Arusha Rock. She apologized so many times even after I had told her countless times it was OK. We got so many free drinks there, we were given free dinner at Boma. We went from a $3,000 reservation to a $5,000+ reservation with a good $500 in free stuff there. I am not sure if it was something tied to our room key or not. It was almost as if every other time they ran our room key, the CM would say thank you and it was on Mickey.
