Disney Genie and Genie+ at Walt Disney World

[marni1971]

I shared the flowchart people have been posting on FB for Genie+ booking with DH, he's tapped out on input

I hope you have some room left.

 

[Fido Chuckwagon]

I hope you have some room left.

It’s tough to envision how they could make it *more* complicated at this point. I guess the only way they could would be trying to shoehorn on some kind of advanced booking benefit for on-site guests.

 

[Patcheslee]

It’s tough to envision how they could make it *more* complicated at this point. I guess the only way they could would be trying to shoehorn on some kind of advanced booking benefit for on-site guests.

Create tiers of the rides left on LL. Can only have a maximum of 1 tier 1 and 2 tier 2 rides pending redemption at a time.

 

[Sirwalterraleigh]

I shared the flowchart people have been posting on FB for Genie+ booking with DH, he's tapped out on input

…can’t put a price on “magic”

Create tiers of the rides left on LL. Can only have a maximum of 1 tier 1 and 2 tier 2 rides pending redemption at a time.

…lol…like the crappy previous fastpass?


Remember when everyone talked about how great a job Iger did with parks? Can’t wait for “galaxies edge”

 

[monothingie]

Is it too complicated yet?

Because they have no idea or don't care to have any idea of how real people use or interact with the parks.

They should evaluate and test the developers based on having a family of 5 with a limited budget take a first time trip and have them successfully use the system without it going to pot.

Make their jobs dependent on it.

 

[Sirwalterraleigh]

Because they have no idea or don't care to have any idea of how real people use or interact with the parks.

They should evaluate and test the developers based on having a family of 5 with a limited budget take a first time trip and have them successfully use the system without it going to pot.

Make their jobs dependent on it.

They made their choice on how parks would run today over 10 years ago

 

[monothingie]

They made their choice on how parks would run today over 10 years ago

Of course. These are features not bugs.

 

[SingleRider]

For 12/23 Genie+ is $29 which is the highest level it reached over Thanksgiving. Wouldn’t be surprised if they increased it further before the holiday season is over.

 

[Sirwalterraleigh]

For 12/23 Genie+ is $29 which is the highest level it reached over Thanksgiving. Wouldn’t be surprised if they increased it further before the holiday season is over.

I think Iger stated they were capping it at $25 when his “triumphant return” happened?

…but apparently those couple more bucks will get the stock price back up to $190 a share?

 

[GhostHost1000]

I think Iger stated they were capping it at $25 when his “triumphant return” happened?

…but apparently those couple more bucks will get the stock price back up to $190 a share?

Needed some extra profit for the following:

- executive Christmas party celebrating the return of Bob #1 who created most of the #2

- new popcorn bucket R&D

- pay for all the excess 50th celebration merch they’ll never sell

- redesign of a return/new nighttime shows for MK and Epcot since the previous they (wasted) money on failed

- Lysol for monorail smells

 

[Purduevian]

For 12/23 Genie+ is $29 which is the highest level it reached over Thanksgiving. Wouldn’t be surprised if they increased it further before the holiday season is over.

I hate to say it... but they might have found the tipping point. It's 8:50am on the friday before Christmas and every single ride (even SDD and ROTR) has ILL or LL available

 

[_caleb]

I am NOT a fan of Genie or Genie+, but I don’t think people are aware of how much data the app uses and how much it is capable of.

Some of you jump on the app to see availability. You should know that what you see on Genie is not the same thing everyone else sees. Wait times, LL/ILL availability, pricing, etc. are all affected by what Disney knows about you: your preferences, location, age, previous parks visits, your likelihood to make a purchase, etc.

It’s a pretty powerful tool.

Which makes it even more frustrating that they’re not using it to manage crowding or make visits more fun.

 

[pdude81]

I am NOT a fan of Genie or Genie+, but I don’t think people are aware of how much data the app uses and how much it is capable of.

Some of you jump on the app to see availability. You should know that what you see on Genie is not the same thing everyone else sees. Wait times, LL/ILL availability, pricing, etc. are all affected by what Disney knows about you: your preferences, location, age, previous parks visits, your likelihood to make a purchase, etc.

It’s a pretty powerful tool.

Which makes it even more frustrating that they’re not using it to manage crowding or make visits more fun.

I couldn't imagine them even successfully showing different ride availability to individuals in order to change their behavior, even if they wanted to. It took them months to figure out how to add "Modify" back in. What makes you think that they have different LL availability for different users based on the age or preferences?

 

[GhostHost1000]

I couldn't imagine them even successfully showing different ride availability to individuals in order to change their behavior, even if they wanted to. It took them months to figure out how to add "Modify" back in. What makes you think that they have different LL availability for different users based on the age or preferences?

They don’t. Genie+ could do a lot more than it does with the data they have but we all know how disneys technical skills are. We are lucky our bands get us in the park

 

[Sirwalterraleigh]

Needed some extra profit for the following:

- executive Christmas party celebrating the return of Bob #1 who created most of the #2

- new popcorn bucket R&D

- pay for all the excess 50th celebration merch they’ll never sell

- redesign of a return/new nighttime shows for MK and Epcot since the previous they (wasted) money on failed

- Lysol for monorail smells

How awful is that 50th merch???

Nobody has tried to pull off that much purple and gold since Emperor Nero’s last violin concerto

I hate to say it... but they might have found the tipping point. It's 8:50am on the friday before Christmas and every single ride (even SDD and ROTR) has ILL or LL available

Gooooooddddd!!!!

 

[_caleb]

I couldn't imagine them even successfully showing different ride availability to individuals in order to change their behavior, even if they wanted to. It took them months to figure out how to add "Modify" back in. What makes you think that they have different LL availability for different users based on the age or preferences?

Have you noticed the discrepancies between wait times on Genie and what’s posted in the parks? It’s not because Disney doesn’t know what’s posted at the queue wait time board.

Disney has been doing this for years when it comes to pricing and availability of resort rooms. They use cookies to track your behavior across their sites and assess your likelihood of booking. Then they show you pricing and availability based on that information.

If they can identify you further (which Genie does), they then factor in past trip behaviors (your likelihood to pay a bit more for a moderate resort room or for ILL, for example), your Disney+/Hulu/ESPN/ABC viewing history, demographic info, etc., and then adjust what it shows you accordingly in order to try to influence your behavior.

I’d encourage you to check out Disney’s Company-wide Privacy Policy and their Online Tracking policy statement.

 

[Purduevian]

Gooooooddddd!!!!

Honest question
a) Good- they found a max price and it isn't $200?
b)God- it should never have gotten this bad?

 

[GhostHost1000]

Have you noticed the discrepancies between wait times on Genie and what’s posted in the parks? It’s not because Disney doesn’t know what’s posted at the queue wait time board.

Disney has been doing this for years when it comes to pricing and availability of resort rooms. They use cookies to track your behavior across their sites and assess your likelihood of booking. Then they show you pricing and availability based on that information.

If they can identify you further (which Genie does), they then factor in past trip behaviors (your likelihood to pay a bit more for a moderate resort room or for ILL, for example), your Disney+/Hulu/ESPN/ABC viewing history, demographic info, etc., and then adjust what it shows you accordingly in order to try to influence your behavior.

I’d encourage you to check out Disney’s Company-wide Privacy Policy and their Online Tracking policy statement.

The wait times don’t always match because they systems are not in real time and not all the same.

If the resort pricing was true everyone would just book through a travel agent or another 3rd party site.

 

[_caleb]

The wait times don’t always match because they systems are not in real time and not all the same.

Right. And have you wondered why that is? Part of it is to limit battery and data usage on users’ devices. But they are separate systems so that might be able to manipulate what’s displayed on the app.

If the resort pricing was true everyone would just book through a travel agent or another 3rd party site.

It’s advertising + variable room rates. You don’t think they do this?

 

[GhostHost1000]

Right. And have you wondered why that is? Part of it is to limit battery and data usage on users’ devices. But they are separate systems so that might be able to manipulate what’s displayed on the app.

It’s advertising + variable room rates. You don’t think they do this?

They aren’t manipulating what’s on someone’s app vs someone else or people in the same party would notice

Also they aren’t showing different resort or package prices to different people based on who you are and your Disney habits because you can see pricing without being logged in on multiple devices with different cookies and IPs