But that seems the be the funny thing when people say, it's not profitable "yet". Even with Chapek manipulating the books, it still was catastrophically unprofitable. What changes in the coming years, especially when you are in the middle of the Hunger Games of Streaming?
Higher prices, lower expenses once the roll out is completed internationally.
If you break down their "content" spending, Disney sent about $15-17 billion this year for streaming. You'll see quotes of $33B for Disney but that is for all content - streaming, linear TV and movie costs all together. The linear TV costs include some high rights fees for sports on ESPN. Not all of that ~$16B is for Disney+ (some is for Hulu and ESPN+) but let's for the sake of argument assume that it is all for content on D+.
Disney+ alone has over 160M subs worldwide. They make something like $4 per subscriber a month (the number is dragged down by a lot of subs in India who pay less than what we see in USA/Canada, Western Europe, etc.). So, right now they make about $7.6 billion a year in revenue from Disney+.
What they need is to get the revenue from subs to be higher which can be done by either increasing monthly cost or adding revenue from ads. Of course, they have started down this path with the ad tier and higher monthly cost this month. They went up about a third (and I think the expectation is for the ad tier to basically make as much revenue per sub as the ad free, such that the ads make up the difference in subscription cost). If the revenue per sub goes up by a third in the upcoming quarter and they can keep number of subscribers around the same, then they would generate a bit under $10B a year from Disney+.
With either smaller price jumps in both 2023 and 2024 or a larger price jump in 2024, I could see them potentially getting revenues to match the ~$16B they are spending on streaming content. I don't think its a huge stretch to believe they could reach profitability by the end of 2024 or early 2025 as they have predicted. Might not happen, but doesn't seem impossible.
The biggest issue is retention and reducing churn, but I think that will benefit the larger more established streamers as smaller ones will fall off or be consolidated. Less choices will likely lead to less churn as more people will want to keep at least some services most months to have stuff to watch.
Also, we've seen from Netflix that inertia definitely helps as they've been able to mostly retain subscription numbers even as they have raised prices in the past. Personally, I think churn is a bit overemphasized as many people don't really like the hassles of constantly canceling and re-subscribing to services. I'd actually be curious if people have numbers of how much churn there really is in the industry