Had to post this, I apoplogize for the length.
We got back from the World last Saturday. For about 4 months my 5 year old son has had this strange obsession with Rock N Rollercoaster. He loves watching Youtube clips of the preshow, every time the Travel channel airs a Disney parks show he waits for the RnRC clips, and he's been asking everyone he meets if they've ever been on RnRC...you get the idea, a little obsessed.
Seeing as how he's only 5 and has a lot of general anxiety, he's terrified to go on the ride, not that that matters because he's not tall enough anyway, but he has been ACHING to see the preshow for some reason (who knows why kids gravitate towards certain things). So my wife and I bravely agreed to take him through the line to watch the preshow, after which we would excuse ourselves and not go on the ride. Well when we got to the line the CM told us our son couldn't even go in the building because he didn't meet the height requirement. I very clearly told him that he is not going on, in fact he is terrified of the ride and I wouldn't have been able to get him on it if I had to. He said it didn't matter, they can't risk him accidentally getting on the ride. I was raging at this point, I told him I would go as far as to pay somebody in charge to escort my son and I or my son and my wife just so he could get a glimpse of the harmless preshow, I told him it would mean the whole trip for the little guy. "I'm sorry sir." was the response. At this point my son with all the dignity he could muster, lowered his head and was preparing to take it with surprisingly more maturity than I've ever seen, my wife had tears in her eyes, and I was just seeing red. I asked 2 more CMs, told them both the whole story, same thing. I couldn't believe it, I remember looking right at them and saying isn't this the place where dreams are suppossed to come true?!
Now I was prepared for the top, we went in the exit and into the gift shop where we met a very nice women who sympathized with our dilemma. She told us to wait right there to see if she could go "make a little magic happen." She came back with another gentleman CM who kneeled down in front of my son and said, "Hey buddy, I hear you really want to see the band in the preshow." My son quietly nodded his head, still looking at the floor. The CM said "Well if you want to come with me, I'm heading in there and I know we can find room for you and your parents if you're still interested." It was like a Disney World commercial! My son's face lit up, my wife and I broke down and actually cried, and this amazing man led us through a backstage hallway until we got to the preshow room. We arrived just in time for the next group of people to come in and see it. After it was over he led us out the nearest exit, and when I tell you that that one moment made our entire vacation magical, I mean just that. Our family will never forget those two magnificent CMs who made our son's dream come true, and (parent's will understand this) saved our vacation from the heartache that would have definitely followed. You don't want to see an innocent child that has a genuine broken heart.
Even though I know their names, I won't post them, but just know that they really went above and beyond and did something that Disney is and should be based on, making dreams come true.
We got back from the World last Saturday. For about 4 months my 5 year old son has had this strange obsession with Rock N Rollercoaster. He loves watching Youtube clips of the preshow, every time the Travel channel airs a Disney parks show he waits for the RnRC clips, and he's been asking everyone he meets if they've ever been on RnRC...you get the idea, a little obsessed.
Seeing as how he's only 5 and has a lot of general anxiety, he's terrified to go on the ride, not that that matters because he's not tall enough anyway, but he has been ACHING to see the preshow for some reason (who knows why kids gravitate towards certain things). So my wife and I bravely agreed to take him through the line to watch the preshow, after which we would excuse ourselves and not go on the ride. Well when we got to the line the CM told us our son couldn't even go in the building because he didn't meet the height requirement. I very clearly told him that he is not going on, in fact he is terrified of the ride and I wouldn't have been able to get him on it if I had to. He said it didn't matter, they can't risk him accidentally getting on the ride. I was raging at this point, I told him I would go as far as to pay somebody in charge to escort my son and I or my son and my wife just so he could get a glimpse of the harmless preshow, I told him it would mean the whole trip for the little guy. "I'm sorry sir." was the response. At this point my son with all the dignity he could muster, lowered his head and was preparing to take it with surprisingly more maturity than I've ever seen, my wife had tears in her eyes, and I was just seeing red. I asked 2 more CMs, told them both the whole story, same thing. I couldn't believe it, I remember looking right at them and saying isn't this the place where dreams are suppossed to come true?!
Now I was prepared for the top, we went in the exit and into the gift shop where we met a very nice women who sympathized with our dilemma. She told us to wait right there to see if she could go "make a little magic happen." She came back with another gentleman CM who kneeled down in front of my son and said, "Hey buddy, I hear you really want to see the band in the preshow." My son quietly nodded his head, still looking at the floor. The CM said "Well if you want to come with me, I'm heading in there and I know we can find room for you and your parents if you're still interested." It was like a Disney World commercial! My son's face lit up, my wife and I broke down and actually cried, and this amazing man led us through a backstage hallway until we got to the preshow room. We arrived just in time for the next group of people to come in and see it. After it was over he led us out the nearest exit, and when I tell you that that one moment made our entire vacation magical, I mean just that. Our family will never forget those two magnificent CMs who made our son's dream come true, and (parent's will understand this) saved our vacation from the heartache that would have definitely followed. You don't want to see an innocent child that has a genuine broken heart.
Even though I know their names, I won't post them, but just know that they really went above and beyond and did something that Disney is and should be based on, making dreams come true.