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Direct # or Email to Norman Noble
- Thread starter BrerPete
- Start date
disney4life2008
Well-Known Member
I can not wait to see the answer to this, lol.
I would suggest a nice person on here will say the general communication email and it will be forwarded, lol. surprise me
I would suggest a nice person on here will say the general communication email and it will be forwarded, lol. surprise me
Polydweller
Well-Known Member
He has both but they are never given out publicly. If you are wanting to complain about what's happening at the Poly he's not the right guy. He has very little to almost no control. The people who are really in control are Tom Wolber, Senior Vice President Resorts and Transportation, and Ken Potrock Senior Vice President Disney Vacation Club. Those two are the driving forces, Norm didn't even appear in the presentation for the Club Disney press event. You can search for them on the Walt Disney Company site and send mail for them directly to corporate Disney.
NEL
Active Member
Ummmm.... Where exactly did the OP mention a letter writing campaign, or where in my post did I recommend one ?Yes because letter writing campaigns originating from these forums have had so much success.
durangojim
Well-Known Member
OP, It might help if you mentioned what you wanted to talk to him about. Last year I had an issues with Disney at one of their deluxe hotels. Something happened as we were leaving for the magical express that made me so upset that I wrote a two page letter on my iphone on our flight home. When I got home I sent two copies to Disney via registered mail. One to the general manager of the hotel, the other to the general Disney complaints dept. I wrote the letter from the perspective of a long time lover of Disney, decade plus annual pass holder, and someone who flys down to WDW 2-4 times a year with my family. I explained what the issue was but also expressed my concern that other guests might not be as understanding as me and would hate to see WDW suffer due to a few CMs poor decisions. 2 weeks later I received a call from the assistant manager whom I spoke with for about 20 mins. They asked if there was anything they could do for me. I told them no and that really I just wanted to bring this to their attention. He did ask if we would be returning, which I told him my wife and I were flying down for 4 nights in a couple of months. I also received a call from someone else at Disney who appreciated my input. To conclude the story, when my wife and I went 3 months later, we were upgraded to Concierge and the entire stay was paid for. Also, whenever we stay at certain deluxe, we are upgraded to concierge, and I have a VIP contact to let them know whenever we come to Disney. They did right by us and I think it's because I didn't complain or suggest I was entitled to anything, I just wanted to make their organization better and I think they appreciated that.
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NEL
Active Member
In other words you assumed. That assumption may or may not be correct for the OP, but that assumption is not correct for my post/ response.
PrittiPiglet
Member
Make love, not war.