DHS dining in front of Chinese theater?

[RSoxNo1]

No, it's because they quickly found out that a working Yeti, will not generate a single dollar of revenue over what is currently operating to the majority of riders. Poor business decisions would be spending thousands of dollars to fix something that will primarily go unnoticed. It was a nice perk, if it had operated, but, it failed and no change in demand happened. You do the math.

I know... But, Walt would never have done that. Well, Walt has been dead for over a half a century. It is no longer his private playground operating with his own personal money or debt. To my knowledge there isn't even a single Disney still connected even with investment. So whatever Walt would have done is irrelevant.

Maintenance matters. As you indicated, the average guest doesn't know that the Yeti is supposed to move and don't miss it. The problem is that's an unknown at best, and outright incorrect at worst.

Hypothetically your average guest would enjoy the attraction more with the Yeti working than not. Is the amount negligible? Disney is saying yes, and we're saying no. They're sacrificing guest satisfaction for cost because DISNEY IS A BUSINESS. The problem with that line of thinking is that Disney's Business is so firmly rooted in that guest satisfaction that when it "declines by degrees" people notice. So this trip the Yeti isn't working and the queue for this ride was dirty and the blue bird in Splash Mountain wasn't working. Next trip they cut out a performance of a show that you like and you couldn't fit it into your schedule.

All of these things add up to Disney charging more and offering less. Thankfully they're at least playing catchup from an attraction lineup standpoint and by 2021, the resort will be where it should have been in 2012.

 

[Goofyernmost]

Maintenance matters. As you indicated, the average guest doesn't know that the Yeti is supposed to move and don't miss it. The problem is that's an unknown at best, and outright incorrect at worst.

Hypothetically your average guest would enjoy the attraction more with the Yeti working than not. Is the amount negligible? Disney is saying yes, and we're saying no. They're sacrificing guest satisfaction for cost because DISNEY IS A BUSINESS. The problem with that line of thinking is that Disney's Business is so firmly rooted in that guest satisfaction that when it "declines by degrees" people notice. So this trip the Yeti isn't working and the queue for this ride was dirty and the blue bird in Splash Mountain wasn't working. Next trip they cut out a performance of a show that you like and you couldn't fit it into your schedule.

All of these things add up to Disney charging more and offering less. Thankfully they're at least playing catchup from an attraction lineup standpoint and by 2021, the resort will be where it should have been in 2012.

Generally and with certain specific things, I would tend to agree, but, the Yeti has been way over reacted too. Many, many, many people didn't see it when it was working. All you had to do was blink and you would miss it. Most, the even expected it, thought that the screen depiction was the Yeti that everyone was talking about. It was a very ambissish attempt that had it worked properly would have been a very nice touch. However, it was hardly, it turned out, a necessity for enjoyment of the ride. That is the business part. and even though those are dirty words to so many, it is not wise to spend money on something that is not essential.

Now going to the lack of anything happening for a decade... that was a poor decision. That did end up costing millions more to catch up (present situation). That was beyond stupid, but, at the time Disney was thinking that they would be better off investing in other, outside of the states, investments and felt that not doing anything would not show any major decline in attendance over the years. Guess what... like it or not... they were right. Attendance just kept going up over all that time. Now it finally became clear that they couldn't ignore things any longer and are now spending all their children's inheritance building huge, expensive things. What they are building, at least temporarily, will increase attendance. It wouldn't surprise me if the southwest corner of DHS sinks into the swamp from the weight of the crowds. Time will tell. But, just the Yeti... would have been nice, but, reality says that it was totally unnecessary to the overall satisfaction of the guests, so on that point was actually a smart decision, disliked by a few, but, mostly a win in every direction.

 

[matt9112]

No, it's because they quickly found out that a working Yeti, will not generate a single dollar of revenue over what is currently operating to the majority of riders. Poor business decisions would be spending thousands of dollars to fix something that will primarily go unnoticed. It was a nice perk, if it had operated, but, it failed and no change in demand happened. You do the math.

I know... But, Walt would never have done that. Well, Walt has been dead for over a half a century. It is no longer his private playground operating with his own personal money or debt. To my knowledge there isn't even a single Disney still connected even with investment. So whatever Walt would have done is irrelevant.

sooooo let it devolve into six flags? with rock work? I mean your basically saying little things don't matter because alone they don't affect the bottom line and revenue. so wall street than must have no pride in it's product (granted most share holders likely give two hoots about TWDC) underlying problem with modern wall street.
I agree with you I just don't agree that it's the ONLY way to do things. they have succumbed to the easy way of making money....period.

 

[Goofyernmost]

sooooo let it devolve into six flags? with rock work? I mean your basically saying little things don't matter because alone they don't affect the bottom line and revenue. so wall street than must have no pride in it's product (granted most share holders likely give two hoots about TWDC) underlying problem with modern wall street.
I agree with you I just don't agree that it's the ONLY way to do things. they have succumbed to the easy way of making money....period.

You could be correct. But, just like you I don't know. And by the way, thanks for spelling out what I was thinking, because up until that point apparently I didn't know I was even thinking that or had ever thought that. Now that you mention it, I doubt that Wall Street even gives a thought about pride. Why should they as they didn't create the product all they want to know is if it is making money. Since it is a heavily invested company they do have the bottom line concern. Unlike, the rest of us that appear to be highly knowledgeable in how to run a Theme Park, they only know one thing and that is return on investment. That is their reason for being. As I said, Walt who had minor exposure to being public, could do things his own way and not give two hoots about what Wall Street thought. Today's Disney does not have that luxury. So, like I said, if an expensive repair to the Yeti, will not increase revenue, or even ridership it would be a very poor management decision to spend money against the bottom line, just to look like they care.*** They don't, we have to accept that and until the general public is so offended that they no longer go to the place... that will not continue, so we should probably stop whining about it.

Spoiler: ***

What they really care about and are still kicking themselves about is why did they ever invest that much money in something that so obviously wasn't needed to enhance the ride. All they needed was an AA with limited motion and a strobe light to get what they were looking for. Trying to go over the top, is what created the problem that we seem to think they have now.

 

[danlb_2000]

sooooo let it devolve into six flags? with rock work? I mean your basically saying little things don't matter because alone they don't affect the bottom line and revenue. so wall street than must have no pride in it's product (granted most share holders likely give two hoots about TWDC) underlying problem with modern wall street.
I agree with you I just don't agree that it's the ONLY way to do things. they have succumbed to the easy way of making money....period.

I've said it many times before, what sets Disney parks apart from others are thousands of minor details that most guests won't consciously notice, but when taken as a whole make Disney parks what they are.

 

[RSoxNo1]

I've said it many times before, what sets Disney parks apart from others are thousands of minor details that most guests won't consciously notice, but when taken as a whole make Disney parks what they are.

Exactly. It's all part of the non-linear story telling that they do so well. Place making within a land, area or attraction "feels right" but we don't always know why.