mousehockey37
Well-Known Member
Well, you can probably guess from these posts that breakdowns were one of our big issues. Not just Splash, but many rides. We had one day where around half of the rides we were riding or trying to ride broke down. The other big issue was lodging. Rude, grumpy, ignorant, aloof, abrupt, curt, etc. aren't words you normally associate with CMs at a WDW hotel. In hindsight, maybe we should have tried to change resorts, but anything too disruptive like that when traveling with young children usually does more harm than good. I at least have enough of the specifics documented about both issues should they ask.
Ok, I was kinda confused because you said you wouldn't return until they were 48" tall. The rides being down doesn't seem like an issue with how tall your kids are, so that seemed odd. The issue with the CMs, yes, that's a big deal. There's threads on here about rude CMs and such, so there's plenty of documentation on how to deal with the upper management folks. Just make sure you document everything, who you talk to, what their title is, etc. because if you still aren't satisfied with what they have to say or do, you can go above them and you have their info to pass along.