Converting your reservation? refund time?

[lighteningqueen]

I talked to a CM today on the phone about our reservation for Dec. I booked the room only because I am not sure we are going to get to go if the economy doesn't pick up and our business be as bad as last year. So thus only had to put one night down. But when I talked to him about converting if I should see we are for sure going, he told me I would have to cancel this reservation and they would refund my money paid, then rebook the reservation with a $200.00 deposit at that time so that I can add dining and one day of tickets. We have been 2 years in a row and have paid for the tickets when we get there. everything else paid for before we arrived. What my question is... How long does it take for them to refund the first reservation? Same day??? I would be then putting 200.00 down at that time plus the 100.00 I am out the first one until it is refunded.Last year at the last mnute or 3 days before we decided we could do better not paying for the dining and wing it. It was so much more enjoyable and we actually spent way less by having breakfast buffets and then counter at night. If anyone knows or has done this and then rebooked let me know Please.

 

[shaelyn]

i had to cancel not one but two reservations in the course of planning my trip (leave TOMORROW WOOO). I'm not sure why they would have to cancel your reservation rather than just adding on the dining/tickets. But anyway, if you do have to cancel the reservation, each time it took about a week for the refund to show up on my account. They say it can take, if I remember correctly, up to 7 business days.

 

[Monty]

Room-only reservations are on a different system than packages, so when you change a room-only to a package they refund the room-only and charge the package. I've never understood why they can't transfer from one to the other, but it's been like that as long as I've been going. :shrug:

I've never had it take more than a week for a refund to reflect on my credit card account.

 

[lighteningqueen]

That's what I thought about a week,but have had second thoughts about the dining plan this year. I put a pencil to it and if we didnt we could save 300.00 in food expense off the plan. Just do a couple of TS meals and do what we want when we want. NIbble here and there and try lots of new things. 9 days times 80.00 for 2 per day is 720.00. That's 6 months of groceries at our house so we wouldn't eat that way at home. and besides, the food is so overpriced out there. Especially TS ,meals. Lunch not so out of touch for what you get and we can try desserts around the parks rather than just what comes with your meals. I think I will just leave it as room only. Pay for tickets when we get there like always. Use a clean Crdit card for food and see just how we fair...

 

[Master Yoda]

Monty is correct. They are 2 different systems that do not interact with each other hence the cancel, refund rebook procedure. The time it takes to refund is dependent largely up to your credit card company. As a general rule Disney will issue the refund order in less that 24 hours but some CC companies will sit on these for a while....sometimes up to a full billing period or more.

 

[marcriss]

I actually did the reverse. I had a room-only reservation and canceled it to do a pkg. As Master Yoda explained, the packages fall under the Vacations by Disney group so they don't access the same stuff. They refunded us the room-only charge and re-charged the pkg deposit. I'm actually holding off paying off part of the package in case I want to switch it back if a better deal comes up. I don't want all of that money in limbo, just in case.

On the dining plan front, we've never done it. But every time we think about it we choose against it. We like to share an appetizer and entree which is usually plenty of food and the appetizers always sound great. Plus the idea of making decisions based on whether or not it's part of the plan seems stressful. We figure it's close to break-even on the cost, and depending how we're feeling we might spend less.